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Userlytics upgrades transcription system to Amazon transcribe

 Published: Oct 16, 2023
 Updated: Aug 31, 2026

Userlytics upgrades transcription system to Amazon transcribe

Leading global UX research platform upgrades existing user testing session transcription software to Amazon-transcribe, leading transcription service on the market

MIAMI, FL – July 14, 2021 — Userlytics, a leading global platform for easy and intuitive remote user experience testing, is thrilled to announce its latest technology update: a new and improved AI-based transcription service powered by Amazon.

This updated transcription service will allow clients to quickly and accurately transcribe user testing sessions in up to 36 different languages instantly, allowing for faster retrieval of key UX insights and easy test sharing among team members and stakeholders.

Userlytics’ new Amazon Transcribe service offers clients the following benefits:

  • Widely regarded as the best transcription service on the market
  • 36 worldwide languages, dialects and accents to choose from
  • Provides a snapshot of test session by skim-reading through text
  • Time stamped and hyperlinked to relevant timeline moment
  • Allows clients to quickly create test annotations
  • Allows clients to retrieve key test moments in the session

Userlytics’ new Amazon Transcribe system adds to the growing list of competitive advantages offered by Userlytics in comparison to other popular remote usability testing platforms, including native integration of both card sorting and tree testing, “invisible” observers for moderated sessions, unlimited seats and accounts, unlimited storage of results, unlimited concurrent testing, unlimited participants per study, “No SDK” mobile apps, automated translation of participant UI in any language, global participant panel of almost 1,000,000 and QA reviews of every result session. Learn more about Userlytics by checking out their website, pricing plans, or by scheduling a Consultation. Follow Userlytics on Instagram, Twitter, and Facebook to keep up with platform updates and special offers.

About Userlytics: 

Userlytics is a full featured state of the art user experience research platform with a global participant panel of over 2 million users. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as little participants as they choose. In addition to its testing services, Userlytics offers a variety of optional UX Consulting including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego, Austin & Miami) who can help clients achieve actionable UX insights. 

Userlytics

Userlytics
Userlytics Corporation

Since 2009, Userlytics has helped enterprises, government organizations, nonprofits, agencies, and startups understand their users and optimize their user experiences. Through our UX research platform, global participant panel, and educational resources, we make user research more accessible while sharing insights, expert perspectives, and conversations that help shape the UX community.

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