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Pricing and Plans

Custom

Best for One-Off Projects

from

$99/session

Enterprise

Most Popular Plan

as low as

$34/session

Limitless

Unlimited Accounts & Unlimited Tests

Custom Quote

DIY Plans

Unlimited Self-Recruited Participants

$499/month

$999/month

Userlytics admin seats are special accounts granting user access to the platform account, used by team leaders or project managers for managing users, projects, and data analysis (Unlimited Creator and Viewer seats.)
Seats
Custom
UNLIMITED
UNLIMITED
Max session duration sets the maximum time allowed for a user test.
Max Session Duration
Custom
60 min
60 min
Participants provided from the Userlytics panel go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated participants (Panel)
Custom
Custom
UNLIMITED
Participants provided by the client or a 3rd party provider go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated participants (BYOU)
Custom
Free BYOU Participant for every Panel participant purchased
UNLIMITED
Participants provided from the Userlytics panel. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Participants (Panel)
Custom
Custom
UNLIMITED
Participants provided by the client or a 3rd party provider. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Participants (BYOU)
Custom
Free BYOU Participant for every Panel participant purchased
UNLIMITED
Receive guidance and assistance from an appointed UX expert to get the most out of your Userlytics account.
Account Manager

(on budgets over $7,500)
A Userlytics expert will assess each participant test result for quality.
QA Review of every Panel Result
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.
Picture-in-Picture Recording
Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Testing
Participants go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated Testing
Empower decisions with data through quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights.
Surveys/Quant testing
An information architecture technique that shows where participants would expect to find a topic from within a hierarchical “tree”.
Tree Testing
An information architecture technique that shows how participants group items (“cards”) into categories.
Card Sorting
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more.
Demographics
Advanced
Advanced
Advanced
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience.
Advanced Metrics
An AI based determination of the way a participant feels about a given situation, or task
Sentiment Analysis
Userlytics’ AI UX Analysis tool offers automated insights for enhanced digital performance.
AI UX Analysis
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments.
Advanced AI Transcriptions
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development.
Website, App & Prototype Testing
Preliminary study questions designed to filter out participants that don’t meet your target demographic.
Advanced Screener Questions
A collection of annotated and hyperlinked video clips of key study moments.
Highlight Reels
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
Advanced Privacy Protection
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2

LET’S FIND THE PERFECT PLAN FOR YOU

Is this an individual project, or are you looking to conduct ongoing UX testing?

3

LET’S FIND THE PERFECT PLAN FOR YOU

Will you be sourcing study participants from our global panel of over 2 million participants, or will you be supplying your own study participants?

4

LET’S FIND THE PERFECT PLAN FOR YOU

How many seats or accounts will your team need?

5

LET’S FIND THE PERFECT PLAN FOR YOU

Do you need access to narrow profiles of panel participants and/or project management?

6. Custom

DISCOVER THE BEST CUSTOMIZABLE PLAN

CUSTOM PLAN

A plan suited to your exact UX testing needs. Hand select your testing type, participant source, and mix of testing tools and add-ons.

7. Enterprise & limitless

DISCOVER THE WORLD WITHOUT LIMITS

ENTERPRISE PLAN

Our most popular plan for organizations conducting one-off UX testing. Allows for unmoderated and moderated testing, both panel and non-panel participants, an attractive blend of UX tools and add-ons.

LIMITLESS PLAN

The ultimate choice for endless UX testing. Userlytics' Limitless plan allows unlimited testing with a full suite of features, advanced targeting, and customizable tasks across all devices and platforms.

8. DIY

DISCOVER OUR DIY PLANS

PREMIUM PLAN

The perfect self-service user testing solution with advanced features for independent test design and execution. Includes five seats and unlimited Bring Your Own participant credits.

ADVANCED PLAN

For ongoing UX testing with all the bells and whistles. Includes ten account users, both panel and non-panel participants, an attractive blend of UX tools and add-ons.

9. ADVANCED

DISCOVER OUR ADVANCED DIY PLAN

ADVANCED PLAN

For ongoing UX testing with all the bells and whistles. Includes ten account users, both panel and non-panel participants, an attractive blend of UX tools and add-ons.

Included in all plans
The features you need

Click on the features to learn more:

  • All Digital Assets

    Conduct usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.

  • Unlimited Concurrent Testing

    Userlytics allows you to launch multiple studies at the same time so you don’t have to wait in between studies to gain insights.

  • Branching Logic

    A question format that defines a participant’s next activity or question based on what they answer to the previous question.

  • Advanced Metrics

    NPS, SUS, single choice, multiple choice, success/failure, time on task and more...

  • Picture-in-Picture Recording

    Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.

  • Study Annotations

    Brief comments you can add to specific moments of a session video to highlight important events.

  • Bring your own Users

    You have the option to invite your own users to complete a usability study in addition to or instead of members from our global panel.

  • Privacy Protection

    Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.

  • QA Reviews of each Panel Participant Result

    A Userlytics expert will assess each participant test result for quality.

  • Unlimited Storage of Results

    Unlimited storage of study results and metrics, so you can keep gathering UX insights without worry.

  • ISO27001 and GDPR compliant

    Compliant with the top data protection certifications in the world so you know your data is safe and secure. The ONLY leading user testing platform with all EU data hosted and processed within the EU.

  • Single Sign On (SSO)

    Manage access to the Userlytics platform through your enterprise SSO.

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Tap into our Global Panel of over 2 million participants

Make sure your study reaches the right audience by tapping into our global panel of over 2 million participants, each reviewed by our team to ensure honest, quality feedback. Filter participants from over 150 different countries by age, gender, household income, and other demographic criteria.

Panel

Discover our UX Consulting Services

Don’t know where to start on your usability study, pressed for time, or just curious to see how an external UX Research Consultant could help? Let our UX Consulting team help you create the perfect study script, analyze your results, and create a detailed report with recommendations to optimize your user experience.

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Frequently Asked Questions

Userlytics offers a range of pricing plans to accommodate different needs, starting at the Enterprise plan and going up to the Limitless plan, which includes unlimited participants and concurrent studies. Other notable plans include the Starter plan at $399 per month and the Advanced plan at $999 per month. In comparison, UserTesting's pricing is highly customizable and varies based on the number of users and specific features required. Typical annual costs can range significantly, from $16,900 to $136,800 depending on the chosen plan and the scale of features included. For a precise quote, UserTesting recommends contacting their sales team directly. Overall, Userlytics tends to offer more predictable and straightforward pricing options, whereas UserTesting provides a more tailored pricing approach, often resulting in higher costs for comprehensive plans.

Userlytics and UserTesting both offer robust user testing solutions, but they excel in different areas: 1. Cost-Effectiveness: Userlytics generally provides more cost-effective options for smaller businesses or those looking for flexible, pay-as-you-go models. The Quick & Easy plan at $49 per user and the Enterprise plan at $69 per user offer affordable entry points for comprehensive usability testing. 2. Flexibility and Customization: Userlytics offers highly customizable plans, allowing businesses to tailor their packages to specific needs, including unlimited testing options and extensive participant management features. This flexibility can be particularly advantageous for companies with diverse or evolving testing requirements. 3. Feature Set: Both platforms offer extensive features, but Userlytics stands out with its advanced privacy protection, AI-powered analysis, and integrated picture-in-picture recording. These features make it an attractive option for businesses prioritizing detailed user feedback and data security. 4. While UserTesting provides a broader range of comprehensive insights and has a larger panel network, Userlytics may be preferable for businesses seeking cost-effective, customizable solutions with robust privacy and AI capabilities.

Yes, Userlytics offers plans that can be comparable to UserTesting's offerings: 1. Custom and Enterprise Plans: Userlytics' custom project and enterprise plans provide flexible and scalable solutions similar to UserTesting’s customizable pricing models. These plans are designed to cater to specific business needs with features like moderated and unmoderated testing, advanced metrics, and comprehensive reporting. 2. Comprehensive Testing Features: Similar to UserTesting, Userlytics includes extensive features in their plans such as usability testing for websites, mobile apps, prototypes, and more. Both platforms offer tools for sentiment analysis, advanced screener questions, and highlight reels, ensuring comprehensive user feedback and insights. 3. Unlimited Testing: Userlytics' Limitless plan, which offers unlimited participants and concurrent studies, parallels UserTesting's approach to providing extensive user testing capabilities, making it suitable for larger enterprises with significant testing demands.