Pricing and Plans
Custom
Best for One-Off Projects
from
$99/session
*a minimum purchase of 5 participant sessions
Enterprise
Most Popular Plan
as low as
$34/session
*Annual Plan with volume discounts
Limitless
Unlimited Accounts & Unlimited Tests
Custom Quote
DIY Plans
Unlimited Self-Recruited Participants
$499/month
*Paid Annually
$999/month
*Paid Annually
Not sure about what plan to choose? Click here and find the perfect plan for you!
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Userlytics admin seats are special accounts granting user access to the platform account, used by team leaders or project managers for managing users, projects, and data analysis (Unlimited Creator and Viewer seats.) 
Max session duration sets the maximum time allowed for a user test. 
Participants provided from the Userlytics panel go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Participants provided by the client or a 3rd party provider go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Participants provided from the Userlytics panel. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Participants provided by the client or a 3rd party provider. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Receive guidance and assistance from an appointed UX expert to get the most out of your Userlytics account. 
(on budgets over $7,500)
A Userlytics expert will assess each participant test result for quality. 
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio. 
Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Participants go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Empower decisions with data through quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights. 
An information architecture technique that shows where participants would expect to find a topic from within a hierarchical “tree”. 
An information architecture technique that shows how participants group items (“cards”) into categories. 
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more. 
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience. 
An AI based determination of the way a participant feels about a given situation, or task 
Userlytics’ AI UX Analysis tool offers automated insights for enhanced digital performance. 
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments. 
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development. 
Preliminary study questions designed to filter out participants that don’t meet your target demographic. 
A collection of annotated and hyperlinked video clips of key study moments. 
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information. 
Included in all plans
The features you need
Click on the features to learn more:
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All Digital Assets
Conduct usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.
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Unlimited Concurrent Testing
Userlytics allows you to launch multiple studies at the same time so you don’t have to wait in between studies to gain insights.
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Branching Logic
A question format that defines a participant’s next activity or question based on what they answer to the previous question.
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Advanced Metrics
NPS, SUS, single choice, multiple choice, success/failure, time on task and more...
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Picture-in-Picture Recording
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.
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Study Annotations
Brief comments you can add to specific moments of a session video to highlight important events.
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Bring your own Users
You have the option to invite your own users to complete a usability study in addition to or instead of members from our global panel.
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Privacy Protection
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
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QA Reviews of each Panel Participant Result
A Userlytics expert will assess each participant test result for quality.
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Unlimited Storage of Results
Unlimited storage of study results and metrics, so you can keep gathering UX insights without worry.
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ISO27001 and GDPR compliant
Compliant with the top data protection certifications in the world so you know your data is safe and secure. The ONLY leading user testing platform with all EU data hosted and processed within the EU.
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Single Sign On (SSO)
Manage access to the Userlytics platform through your enterprise SSO.
Tap into our Global Panel of over 2 million participants
Make sure your study reaches the right audience by tapping into our global panel of over 2 million participants, each reviewed by our team to ensure honest, quality feedback. Filter participants from over 150 different countries by age, gender, household income, and other demographic criteria.
Discover our UX Consulting Services
Don’t know where to start on your usability study, pressed for time, or just curious to see how an external UX Research Consultant could help? Let our UX Consulting team help you create the perfect study script, analyze your results, and create a detailed report with recommendations to optimize your user experience.
Schedule a Free Demo
Frequently Asked Questions
Userlytics offers a range of pricing plans to accommodate different needs, starting at the Enterprise plan and going up to the Limitless plan, which includes unlimited participants and concurrent studies. Other notable plans include the Starter plan at $399 per month and the Advanced plan at $999 per month
Userlytics and UserTesting both offer robust user testing solutions, but they excel in different areas: 1. Cost-Effectiveness: Userlytics generally provides more cost-effective options for smaller businesses or those looking for flexible, pay-as-you-go models. The Enterprise plan at $69 per user offers affordable entry points for comprehensive usability testing
Yes, Userlytics offers plans that can be comparable to UserTesting's offerings: 1. Custom and Enterprise Plans: Userlytics' custom project and enterprise plans provide flexible and scalable solutions similar to UserTesting’s customizable pricing models. These plans are designed to cater to specific business needs with features like moderated and unmoderated testing, advanced metrics, and comprehensive reporting