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Pricing and Plans
Access our 2 million proprietary participant panel from over 150 different countries with a Project Based, Enterprise or Limitless Plan
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Userlytics Admin Seats are special accounts designed for team leaders or project managers. These seats grant access to the platform for managing users, overseeing projects, and conducting data analysis. 
Max session duration sets the maximum time allowed for a user test. 
Participants provided from the Userlytics panel go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Participants provided by the client or a 3rd party provider go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Participants provided from the Userlytics panel. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Participants provided by the client or a 3rd party provider. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Receive guidance and assistance from an appointed UX expert to get the most out of your Userlytics account. 
(on plans over $7,500)
A Userlytics expert will assess each participant test result for quality. 
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio. 
Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Participants go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Empower decisions with data through quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights. 
An information architecture technique that shows where participants would expect to find a topic from within a hierarchical “tree”. 
An information architecture technique that shows how participants group items (“cards”) into categories. 
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more. 
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience. 
An AI based determination of the way a participant feels about a given situation, or task 
Userlytics’ AI UX Analysis tool offers automated insights for enhanced digital performance. 
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments. 
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development. 
Preliminary study questions designed to filter out participants that don’t meet your target demographic. 
A collection of annotated and hyperlinked video clips of key study moments. 
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information. 
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The features you need, included in all plans
Click on the features to learn more:
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All Digital Assets
Conduct usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.
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Unlimited Concurrent Testing
Userlytics allows you to launch multiple studies at the same time so you don’t have to wait in between studies to gain insights.
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Branching Logic
A question format that defines a participant’s next activity or question based on what they answer to the previous question.
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Advanced Metrics
NPS, SUS, single choice, multiple choice, success/failure, time on task and more...
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Picture-in-Picture Recording
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.
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Study Annotations
Brief comments you can add to specific moments of a session video to highlight important events.
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Bring your own Users
You have the option to invite your own users to complete a usability study in addition to or instead of members from our global panel.
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Privacy Protection
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
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QA Reviews of each Panel Participant Result
A Userlytics expert will assess each participant test result for quality.
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Unlimited Storage of Results
Unlimited storage of study results and metrics, so you can keep gathering UX insights without worry.
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ISO27001 and GDPR compliant
Compliant with the top data protection certifications in the world so you know your data is safe and secure. The ONLY leading user testing platform with all EU data hosted and processed within the EU.
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Single Sign On (SSO)
Manage access to the Userlytics platform through your enterprise SSO.
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First Click Testing
Is a powerful tool that helps you evaluate the effectiveness of your website or app’s navigation. By analyzing where users click first, you can gain insights into their thought process and identify potential areas for improvement in your user interface.
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X Second Test
Is a quick and effective method to assess the immediate impact of your website or app design. By showing users a page for just a few seconds, you can capture their first impressions and determine if your key messages, visuals, and branding are instantly recognizable.
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Heatmaps
Heatmaps provide a visual representation of user interactions on your website or app, highlighting the areas that receive the most attention through clicks, taps, and scrolling.
Tap into our Global Panel of over 2 million participants
Make sure your study reaches the right audience by tapping into our global panel of over 2 million participants, each reviewed by our team to ensure honest, quality feedback. Filter participants from over 150 different countries by age, gender, household income, and other demographic criteria.
Discover our UX Consulting Services
Don’t know where to start on your usability study, pressed for time, or just curious to see how an external UX Research Consultant could help? Let our UX Consulting team help you create the perfect study script, analyze your results, and create a detailed report with recommendations to optimize your user experience.
Frequently Asked Questions
How much does Userlytics cost compared to UserTesting?
Userlytics offers a range of pricing plans to accommodate different needs, starting at the Enterprise plan and going up to the Limitless plan, which includes unlimited participants, seats/accounts and unlimited concurrent studies. Other notable plans include the Premium plan at $499 per month and the Advanced at $999 per month. In comparison, UserTesting's pricing varies based on the number of users and specific features required. Typical annual costs can range significantly, from $16,900 to $136,800 depending on the chosen plan and the scale of features included. Overall, Userlytics offers more scalable pricing options, allowing unlimited scaling across the enterprise with no change of pricing.
Is Userlytics better than UserTesting in some way?
Userlytics and UserTesting both offer robust user testing solutions, but they excel in different areas: 1. Cost-Effectiveness: Userlytics provides more cost-effective options for large businesses looking to scale usage of UXresearch across the enterprise. 2. Flexibility and Customization: Userlytics offers highly customizable plans, allowing businesses to tailor their packages to specific needs, including unlimited accounts/seats and testing options and extensive participant management features. This flexibility can be particularly advantageous for companies with diverse or evolving testing requirements. 3. Feature Set: Both platforms offer extensive features, but Userlytics stands out with its best in class customer service and support and largest global footprint.
Does Userlytics offer similar plans to UserTesting?
Yes, Userlytics offers plans that are comparable to UserTesting's offerings: 1. Project Based and Enterprise Plans: Userlytics' project based and enterprise plans provide flexible and scalable solutions. These plans are designed to cater to specific business needs with features like moderated and unmoderated testing, advanced metrics, and comprehensive reporting. 2. Comprehensive Testing Features: Similar to UserTesting, Userlytics includes extensive features in their plans such as usability testing for websites, mobile apps, prototypes, card sorting and tree testing, quantitative and qualitative testing, and more. Both platforms offer tools for sentiment analysis, advanced screener questions, and highlight reels, ensuring comprehensive user feedback and insights. 3. Unlimited Testing: Userlytics' Limitless plan, which offers unlimited seats/accounts, unlimited participants and unlimited concurrent studies, is economically much more scalable than UserTesting as it allows unlimited usage across the organization at no additional cost.
How do you ensure data protection and privacy compliance?
We adhere to the strict data protection regulations set by the General Data Protection Regulation (GDPR). ** EU Data is stored in the EU (In Dublin, Ireland, with a backup in Germany).
How do you ensure compliance with data privacy laws in California?
We are fully CCPA compliant, ensuring that our platform adheres to the strict standards set by the California Consumer Privacy Act.
How do you ensure information security on your platform?
We are proud to be ISO 27001 compliant, adhering to the highest international standards for information security management. This certification ensures that our platform implements robust security measures and practices, protecting your data against threats and vulnerabilities.