Expert UX Consulting to Improve Your Digital Solutions
Discover premier UX Consulting Services with our expert team, offering top-tier guidance from seasoned UX Consultants dedicated to enhancing your digital solutions. Specializing in comprehensive, end-to-end UX research, our services cater to all usability study and test types. Our proficient UX consultants are committed to identifying your primary objectives, guiding your project from inception through detailed analysis and reporting. Focus on achieving impactful results with our professional UX consulting, designed to elevate your product’s user experience to new heights.
Who makes up our UX Consulting team?
Diverse and International
Our UX Consulting Team of UX researchers are spread across multiple countries, including the U.S., Canada, Spain, and more, providing you with a diverse approach to UX research and testing.
Understanding of Global Markets
Our team has extensive understanding of international markets, including how to adhere to cultural norms, how to identify key areas of interest, how to protect user data, and more.
Multiple
Languages
Our UX Consulting team members can collectively speak 10 different languages, including English, Spanish, Russian, Portuguese, French, Italian, German, Mandarin, Cantonese, Vietnamese.
Wide Industry Experience
Our UX researchers have postgraduate degrees in market research, psychology, design, engineering, education, cognitive science, and media, and experience in industries ranging from government, to online retail, to consumer goods.
SERVICES
On-demand services
Complete UX Projects
If you are in a time crunch or simply want someone to take the labor of conducting UX testing off your hands, our UX Consulting team can run an entire project for you. One of our UX researchers will meet one-on-one session with you to learn more about your brand and the insights you are looking to gather before diving into the project.
Study Plans and Training
Let us create a carefully tailored UX study that delivers you the user insights you are looking for. Or if you need a little guidance before diving into your UX research and testing, we can conduct one-on-one training sessions with your team, giving you guidance on how to plan and run a study, and key insights to look for.
Moderation
Let us reduce your workload by supplying a trained UX moderator for your Moderated Testing studies who will get the most out of your participants. Our professionally trained UX researchers will make your participants feel comfortable, and allow for the most authentic UX insights.
Analysis & Reporting
Prefer to leave the heavy lifting to our team of UX experts? Our experienced UX Researchers will conduct a thorough UX analysis, resulting in a well-researched report with clear takeaways and actionable next steps to improve your customer experience. Our UX Consulting team will be able to identify the biggest areas of improvement for your digital asset.
EZ UX Analysis
EZ UX Analysis is an all-in-one way to receive detailed recommendations for optimizing your user experience without lifting a finger. Just answer our short questionnaire about your testing needs, and then our UX researchers will prepare and launch your study and present results to you within a two-week timeframe. All at a low, fixed cost!
ULX Benchmarking Score
Created by our UX Consultancy Team, the ULX Score is an index that identifies strong and weak areas of your digital asset, assessing 18 key UX related attributes, and producing 8 unique constructs’ and an overall score.
The ULX Benchmarking Score serves as a great starting point for brands into UX research, as it will provide insights into how your digital asset compares to others and will guide you into what research and actions can be taken to improve the results obtained.
Advanced UX methodologies
Our UX Consulting team can apply a wide-range of methodologies to help optimize your study.
Click on the methodologies to learn more:
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Usability Testing
Present users with activities to perform while using your product in order to identify usability and user experience issues.
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Surveys
Ask objective questions to a large sample size so as to receive validation of hypothesis.
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Moderated Testing
Our professional consultants can moderate a Moderated Testing to conduct a deep dive into the motivations and unmet needs and goals of participants.
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Focus Groups
Have a Moderated Testing with multiple participants simultaneously to uncover qualitative insights.
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A/B Testing and Preference Testing
Contrast the experiences and perceptions between two different test assets or between a production asset and a prototype asset. Uncover conscious & unconscious preferences.
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Marketing and Advertising Content Testing
Present users with various marketing materials to determine if your messaging is resonating with your target audience.
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Concept Feedback Tests
Understand how participants feel about new ideas or features before building your prototype.
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Competitive Analysis
Discover insights in how the competition differs from your production assets or prototypes in terms of customer and user experience.
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Customer Journey Mapping
Observe the path users take throughout their journey to identify their needs, pain points, and other opportunities for improvement.
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Diary Studies
Follow users as they interact with your product across multiple days, weeks, or months.
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Heuristic Analysis
Compare your digital product’s design to a list of predefined principles to identify where the product is not following those principles.
Get to know our UX consultants
Tammy, a UX researcher with a Ph.D. in Developmental Psychology and a B.A. in Economics, offers a unique perspective shaped by her interdisciplinary background. Her wealth of experiences provides valuable insights into user interactions and behaviors. Fluent in English, Mandarin, and Cantonese, her multicultural upbringing enables seamless communication, crucial in moderated interviews. Tammy's ability to address cultural differences enriches her understanding of user motivations, enhancing the relevance of her design solutions. Her passion for psychology and technology drives impactful research projects, notably in health and wellness apps optimization.
Sarita Saffon, a Principal UX Research Consultant at Userlytics, boasts diverse academic credentials in Psychology, Sociocultural Studies, and Market Research. Fluent in Spanish, English, and French, her multicultural background enhances her commitment to understanding user experiences. Transitioning from brand studies at Young & Rubicam to UX research at Telefonica’s Digital R&D division, she led international AI projects. At Userlytics, Sarita employs varied methodologies to balance client expectations and user needs, articulating findings effectively through visuals for academic recognition.
Ananya Kashyap, a talented UX Researcher at Userlytics, specializes in Human-Computer Interaction, leveraging degrees in Psychology, Sociology, and English. Based in Bangalore, India, her linguistic skills aid research across regions. Fascinated by human behavior towards machines, she prioritizes app and interface engagement, notably redesigning her university's course page. Ananya's empathetic approach and attention to detail yield actionable insights, enhanced by visual tools and cultural considerations. Her goal: meaningful contributions and improved user experiences globally.
Valentina Rosa, a seasoned Principal UX researcher, excels in deciphering user behavior and enhancing interactions. With a background in Industrial Engineering, Strategic Design, and Fashion, her commitment to understanding user-product dynamics shines through. Fluent in Portuguese and English, her multicultural background enriches her research. Valentina's passion for human behavior led her to craft insightful recommendations, aligning research with client goals to leave a tangible impact. Her strategic approach fosters innovation, prioritizing research questions for meaningful advancements.
Skilled UX Research Consultant, blends a diverse academic background in Computer Science, Internet Systems, and an MBA in Creative Economy. Hailing from Rio de Janeiro, her multicultural upbringing fuels her curiosity and communication skills. Fluent in Portuguese and English, with ongoing German studies, Caroline's linguistic abilities enrich her UX research. With experience in various projects, she prioritizes clear communication and transparency, making her a valuable asset to Userlytics.
Tiago Moresco, an experienced UX Researcher, brings expertise in Digital Communications and User Experience Research. His multicultural background and language proficiency facilitate effective communication and cultural understanding in research. Tiago's journey began with market research projects during his BA, evolving into UX research across Brazil, Mexico, and Portugal. He emphasizes qualitative, cross-cultural research, leveraging skills in data analysis and communication to enhance product experiences at Userlytics.
Carlos Del Rio, a UX Researcher at Userlytics, merges Sociology, Political Sciences, and Art History studies. Proficient in quantitative and qualitative analysis, he identifies UI/UX trends and user pain points.
Carlos views UX as dynamic, adapting to diverse contexts like Nigeria. His enthusiasm drives contributions, especially in health platforms for pregnant mothers and vulnerable families.
Leveraging Userlytics, he conducts comprehensive studies, emphasizing simplicity in UX design for better user experience.
UX Consulting FAQs
What is UX consulting?
UX consulting is a process of helping businesses improve the user experience of their products and services. This can involve a variety of activities, such as user research, usability testing, and information architecture.
How can UX consulting benefit my business?
UX consulting can help you improve customer satisfaction, increase conversion rates, and reduce development costs. By understanding your users’ needs and wants, you can create products and services that are easier to use and more enjoyable.
What does a UX consultant do?
A UX consultant collaborates with businesses to understand their users’ needs, pain points, and behaviors. They use this knowledge to strategically design or improve products, websites, and services that are easy to use, solve problems effectively, and provide a delightful experience for the end user.
How much does a UX consultant cost?
The cost of UX consulting depends on several factors, including:
Scope of the project: The complexity and size of your project will largely influence the overall cost.
Consultant’s experience: More experienced consultants or specialized agencies may charge higher rates.
Location: Rates can vary based on geographic location.
Pricing model: Consultants might offer hourly rates or project-based pricing.
While it’s difficult to provide a one-size-fits-all answer, here’s a general guideline:
Hourly rates: Typically fall between $50-$250 per hour.
Project-based pricing:
Smaller projects may range from $750 – $7,500.
Larger, more complex projects can range from $5,000 – $50,000 or more.
Important Note: Don’t focus solely on price. Consider the value UX consulting will bring to your business. A well-executed UX strategy can lead to increased customer satisfaction, higher conversions, and improved ROI, which far outweighs the initial investment.
To get the most accurate estimate, contact a few UX consultancies to discuss your specific needs and get tailored quotes.
Let’s work together on your
next UX study
Create positive user experiences and keep customers loyal to your product and brand.
Analytics tells you what,
Userlytics tells you WHY.