We now offer flexible payment plans – get in touch!
User Testing Plans for Every Stage of your Product Journey
From early concepts to enterprise-level studies, our flexible plans grow with you.
- Pricing
- Seats / Accounts
- Account Manager
Receive tailored support and personalized guidance from a dedicated Account Manager to help you get the most value from your Userlytics - AI Transcriptions
- BYOU Participants
Bring your own participants. - Panel Participants
- AI UX analysis
AI UX tool offers automated insights for enhanced digital performance. Elevate user research effortlessly. - Moderated Sessions
Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. - Unmoderated Sessions
Participants go throught a pre-definied set of activities, goals and questions while their screen and themselves and their “think aloud” comments are recorded. Both desktop and mobile based. - Quantitative Testing
Empower decisions with data though quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights. - Website, App & Prototype Testing
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development. - QA Review of every Panel Result
A Userlytics expert will assess each participant test result for quality. - Picture-in-picture recording
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio. - Highlight Reels
A collection of annotated and hyperlinked video clips of key study moments. - Card Sorting
An information architecture technique that shows how participants group items (“cards”) into categories. - Tree Testing
An information architecture that shows where participants would expert to find a topic from within a hierarchical “tree”. - X-second test
Quickly assess user interface designs with our X-second test, optimizing for intuitive experiences and seamless navigation. - Sentiment Analysis
An AI based determination of the way a participant feels about a given situation, or task. - Advanced Demographics
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more. - Advanced Metrics
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience. - Advanced Screener Questions
Preliminary study questions designed to filter out participants that don’t meet your target demographic. - Advanced Privacy Protection
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
Project Based
- No Subscription Required
- Custom
- ❌
- ✅
- Custom
- Custom
- ✅
- Custom
- Custom
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- *Minimum purchase of 5 sessions
Enterprise
- as low as $34/session
- Unlimited
- ✅
(on plans over $7,500) - ✅
- Buy 1, Get 1 FREE
Get a free BYOU credit with each Panel purchase- doubling your testing value. Amplify your insights while maximizing rewards. - Calculate Now!
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- *Annual Plan with volume discounts
Self-Recruitment
- Premium $699/month
-
- ❌
- 20/month
- Unlimited
- Custom
- ✅
- Unlimited
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- *Paid annually. Flexible payment plans
Limitless
- Custom Quote
- Unlimited
- ✅
- ✅
- Unlimited
- Unlimited
- Unlimited
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- ✅
- * Unlimited concurring tests and unlimited seats.
Project Based
Enterprise
Subscription
The features you need, included in all plans
Need Help Designing a Study?
Our UX Consulting Team can assist you with study design & script writing, participant targeting, result analysis & custom reporting and more!
Whether you’re short on time, new to user testing, or looking for expert guidance, we’ll help you create studies that deliver impactful insights.
How UX Teams Experience Userlytics
Exceptional Participants, Seamless Platform — Userlytics Delivers Meaningful Insights
04/24/2025
“Userlytics turned out to be incredibly intuitive. The platform guides you through setup with clear, simple steps that make even first-time users feel confident and in control. But what has truly amazed me — and what sets Userlytics apart — is the caliber of participants.”
EM
Erica M.
High-Quality User Feedback Instantly
03/06/2025
"Userlytics allows us to receive user feedback on products instantly. A typical process would involve pitching multiple research agencies, reviewing their pitches, signing a contract, fielding participants, etc. At least a 2-month process."
DK
Derrick K.
A Game-Changer for Quick, Insightful UX Research in a Fortune 500 Company
01/16/2025
“Userlytics has been an amazing tool for our UX research. It’s easy to use, helps me set up tests quickly, and provides valuable feedback. The video recordings are a great way to see how users interact with our websites, and the insights have been eye-opening.”
MR
Manuel R.
Fast & informative
04/26/2024
The ease of use and virtual lack of any meaningful learning curve was amazing. Also, the speed in which we received our results (in 24hr) was an unexpected and very pleasent surprise.
TC
Trent C.
Absolutely Phenomenal - 10 Stars!
03/11/2024
Userlytics transformed our testing procedures. Сustomer support is responsive.
The platform is an extensive toolkit encompassing all the necessary features for testing projects, from usability testing to prototype evaluation: perfect design and user-friendly interface.
MB
Maksym B.
Excellent User Testing Platform
03/11/2022
“The overall experience with Userlytics has been great. The platform is easy to use, has fast candidate responses, and excellent customer service. I’d recommend this platform to anyone interested in user testing.”
JR
Jordon M.
An overall great experience with very valuable learnings.
10/12/2022
“The team at Userlytics spent time with us to understand our objectives for our client site’s UX testing. They partnered with us to build a custom study and provided insights and actionable…
AD
Adam D.
Great service, platform and support
07/22/2022
“I like the ease of the platform. There is no complicated process on how to setup a study from start to finish. I also like the level of detailed support we…
BR
Ben R.
Excellent customer support, easy to use and excellent participant panel
02/16/2022
“We use Userlytics because we know we will be able to find excellent participants quickly that provide in-depth feedback on our designs. The tool itself is easy to use and has some…
JL
Jennifer L.
Very simple to use platform
02/17/2022
“The integrated recruitment capabilities and the ease of scheduling participants, also the ability to chop videos.”
MB
Mike B.
Userlytics is ideal for gathering end user experience feedback
02/11/2022
“The overall experience with Userlytics has been great. The platform is easy to use, has fast candidate responses, and excellent customer service. I’d recommend this platform to anyone interested in user testing.”
HP
Holly P.
Excellent tool for user research!
02/13/2022
“Userlytics is an excellent tool to test wireframes, implement surveys across the whole website, review user activity on single pages, collect heat maps and user feedback.”
HD
Michelle D.
Q&A
Userlytics offers a range of pricing plans to accommodate different needs, starting at the Enterprise plan and going up to the Limitless plan, which includes unlimited participants, seats/accounts and unlimited concurrent studies. Other notable plans include the Premium plan at $499 per month and the Advanced at $999 per month. In comparison, UserTesting's pricing varies based on the number of users and specific features required. Typical annual costs can range significantly, from $16,900 to $136,800 depending on the chosen plan and the scale of features included. Overall, Userlytics offers more scalable pricing options, allowing unlimited scaling across the enterprise with no change of pricing.
Userlytics and UserTesting both offer robust user testing solutions, but they excel in different areas: 1. Cost-Effectiveness: Userlytics provides more cost-effective options for large businesses looking to scale usage of UXresearch across the enterprise. 2. Flexibility and Customization: Userlytics offers highly customizable plans, allowing businesses to tailor their packages to specific needs, including unlimited accounts/seats and testing options and extensive participant management features. This flexibility can be particularly advantageous for companies with diverse or evolving testing requirements. 3. Feature Set: Both platforms offer extensive features, but Userlytics stands out with its best in class customer service and support and largest global footprint.
Yes, Userlytics offers plans that are comparable to UserTesting's offerings: 1. Project Based and Enterprise Plans: Userlytics' project based and enterprise plans provide flexible and scalable solutions. These plans are designed to cater to specific business needs with features like moderated and unmoderated testing, advanced metrics, and comprehensive reporting. 2. Comprehensive Testing Features: Similar to UserTesting, Userlytics includes extensive features in their plans such as usability testing for websites, mobile apps, prototypes, card sorting and tree testing, quantitative and qualitative testing, and more. Both platforms offer tools for sentiment analysis, advanced screener questions, and highlight reels, ensuring comprehensive user feedback and insights. 3. Unlimited Testing: Userlytics' Limitless plan, which offers unlimited seats/accounts, unlimited participants and unlimited concurrent studies, is economically much more scalable than UserTesting as it allows unlimited usage across the organization at no additional cost.
We adhere to the strict data protection regulations set by the General Data Protection Regulation (GDPR). ** EU Data is stored in the EU (In Dublin, Ireland, with a backup in Germany).
We are fully CCPA compliant, ensuring that our platform adheres to the strict standards set by the California Consumer Privacy Act.
We are proud to be ISO 27001 compliant, adhering to the highest international standards for information security management. This certification ensures that our platform implements robust security measures and practices, protecting your data against threats and vulnerabilities.
Not Sure Where to Start? Book a Free Demo!
Our team is here to help you select the perfect plan based on your testing volume, target audience, and research goals.