Test your websites, mobile apps, prototypes and even competitor assets; optimize your customer journey, user interface, and your users' overall experience.
Some of the thousands of companies that have optimized their user experience by partnering with Userlytics:
Take advantage of picture in picture recordings, automated transcriptions, hyperlinked annotations and even highlight reels for both unmoderated and moderated UX testing.
Leverage advanced quantitative metrics such as time on task and success/failure metrics, SUS and NPS, SEQ, rating questions and more.
Optimize the information architecture (IA) of websites, mobile/desktop apps, and prototypes by exploring participants’ mental model as they categorize and search for items.
Easily launch a moderated UX test or an in-depth interview (IDI) by scheduling a live conversation with participants of your own or from our massive global panel.
No requirement for participants to download any application, plug-in or extension (100% “In-Browser”), whether for moderated or unmoderated sessions, so you can easily target B2B testers within corporate firewalls!
Leverage the capability to block screen recording during sensitive moments in the UX test journey. EU-US Privacy Shield Certified and fully GDPR compliant.
The Userlytics Testing Suite is a state of the art platform that allows you to run any combination of moderated or unmoderated user experience studies, usability tests, or card sorting and tree testing projects. Using a variety of features, create the customized user research study that best fits your needs.
Leverage a Global Participant Panel of over one million users and test your website, app or prototype with real people. Or if you’d like, you can provide your own participants or use those of a 3rd party.
Take advantage of our UX Reports by senior UX consultants, complete with detailed recommendations. Benefit from our "best in class" customer service to help you resolve any challenge!
You can use our global panel, implement a custom screener and leverage our unique demographic filters, or choose to use your own participants
Define the tasks users need to complete on your website, app or prototype. Use advanced UT metrics such as time on task, success/failure, SUS, or SEQ.
In just minutes, you will receive qualitative and quantitative data and insights on your platform’s overall usability. Use our instant time stamped and searchable AI-based transcription service.
Easily share individual clips, or highlight reel compilations, or entire projects to any stakeholder or member of your team; you can even customize the logo and scheme of the shared study to fit your brand’s aesthetic
User Experience Researcher
Userlytics is an excellent tool for unmoderated remote user testing sessions. We often run mobile studies on different mobile platforms in various markets. We are delighted to see Userlytics continuously expand their panel and successfully recruit participants based on our profile requirements, the rapid turnaround time from launch to completion of a project is what sets them apart, and we are extremely satisfied with their platform and services.
As a global non-profit, we have a firm commitment to learning and listening to our supporters. From focus groups to usability testing, gathering this insight can only lead to a better user experience for every donor that hits our site. To date, we’ve worked closely with Userlytics and the platform has a solid user interface, making it that much easier to launch a study and view the results. I also love that they are committed to rolling out new features and enhancements on the platform. Ultimately, that’s what makes the difference in the long stretch. Finally, their support and management staff are exceptional. I highly recommend them!!
We recently ran two difficult studies with Userlytics for two different clients and for both studies Userlytics managed to find excellent users who were able to provide extremely helpful insights. For the first study, Userlytics was the only company who found a PII safe, secure and GDPR compliant way to source respondents required by our banking client. Additionally, I think our other client will have to sit down when they see we've managed to get both kids and parents interacting with their app in front of the monitor.
We’ve used Userlytics multiple times to obtain great, fast, and actionable data on our website as well as our ecommerce listings. They are a great team that hustles to get you impactful insights to help optimize your online presence. We will continue to use them in the future to stay on top of critical user insights.
Userlytics has helped our team launch several usability tests over the past six months, and I look forward to continuing our work together. I appreciate their commitment to quality across the research process - from the nuances of user recruiting through test execution and evaluation. Our team has received excellent quality of user responses and actionable feedback.
Userlytics made the process so easy! As they effortlessly managed the “how” of testing, we were able to focus on the “what”. Without data, web designers work from assumptions. With data, the end user experience becomes relevant to design implementations.
I've been looking for a good and better-priced alternative for user testing for a while, and userlytics seemed to fit the bill really well. Having tried it, I have to say I'm really impressed with the software and with the support. This is very cool!
I had a great experience working with the Userlytics team. They were extremely knowledgeable and professional. I definitely plan on using them in the future for my clients, and only wish I had stumbled upon them sooner!
Director of Digital Optimization
We started using Userlytics on a Custom Project basis and then upgraded to a Pay As You Go Enterprise plan. Love the quick turnaround, excellent analysis and professional services, and the flexible pricing model that enables us to customize to our specific usability and user experience optimization needs. The feature set is deep and broad, and keeps on growing, and they are very responsive to our suggestions.
Given the current world health and associated economic crisis, Userlytics ran a qualitative moderated (“Live Conversations”) user experience study with participants...May 7, 2020
Imagine an online shopper stumbles across a product she likes, but the product’s description doesn’t tell her everything she needs to know before making a purchase...Feb 14, 2020