In this special episode for Global Accessibility Awareness Day, Nate from Userlytics speaks with Arun Ramakrishnan, Lead Consultant for Global Quality Compliance at Perficient. Arun shares his lived experience as a professional with profound hearing loss and reflects on the small changes that make a big impact in the workplace.
Together, they explore how inclusive communication, thoughtful leadership, and accessible digital tools can transform company culture. Arun offers practical insights on breaking down barriers—both technological and attitudinal—and encourages listeners to drive change by starting with empathy, awareness, and everyday action.
Key Takeaways:
- How Arun’s personal experience shifted his perspective on accessibility
- Common misconceptions about disabilities in professional roles
- How unconscious bias and communication barriers can affect workplace inclusion
- The critical role of culture, leadership, and small actions in accessibility
- Why digital accessibility should be part of your infrastructure from day one
- And more!
“Accessibility isn’t about sympathy. It’s about doing what’s right—for everyone. When we make small efforts, we all benefit together. ”— Arun, Lead Consultant, Quality and Compliance, Perficient
Listen Now!
About the Guest
Arun Ramakrishnan
Arun Ramakrishnan is a Lead Consultant for Global Quality and Compliance at Perficient with more than 15 years of professional experience. He specializes in global compliance audits, quality management, strategic consulting, and accessibility, bringing both technical expertise and personal experience to conversations about creating more inclusive digital workplaces.
About the Host
Nate Brown
Nate Brown is an experienced account manager with a background in enterprise technology, client relationships, and revenue-focused account management. During his time at Userlytics, he worked closely with research teams and enterprise clients to help them maximize the value of the platform and get meaningful insights from their UX research. His broader career includes working with technology companies and financial institutions, with a focus on building long-term client partnerships and helping organizations address complex business challenges.
