In this special episode for Global Accessibility Awareness Day, Nate from Userlytics speaks with Arun Ramakrishnan, Lead Consultant for Global Quality Compliance at Perficient. Arun shares his lived experience as a professional with profound hearing loss and reflects on the small changes that make a big impact in the workplace.
Together, they explore how inclusive communication, thoughtful leadership, and accessible digital tools can transform company culture. Arun offers practical insights on breaking down barriers—both technological and attitudinal—and encourages listeners to drive change by starting with empathy, awareness, and everyday action.
Key Takeaways:
- How Arun’s personal experience shifted his perspective on accessibility
- Common misconceptions about disabilities in professional roles
- How unconscious bias and communication barriers can affect workplace inclusion
- The critical role of culture, leadership, and small actions in accessibility
- Why digital accessibility should be part of your infrastructure from day one
- And more!
“Accessibility isn’t about sympathy. It’s about doing what’s right—for everyone. When we make small efforts, we all benefit together. ”— Arun, Lead Consultant, Quality and Compliance, Perficient
Listen Now!
Nate Brown
Nate is an accomplished account manager for many large enterprise-level companies in the North American region. With multiple years of experience collaborating with research teams to maximize their research in the Userlytics platform, Nate possesses key insights into why some research projects lack substance and others produce valuable insights. His favorite part about working at Userlytics is building lasting relationships with his clients, even in a remote setting.
Arun Ramakrishnan
With over 15+ years of total professional experience and currently with Perficient Pvt Ltd for the last 8 years, Arun is currently serving as the Lead Consultant for Global Quality and Compliance team. He is responsible for conducting internal compliance audits globally and provides strategic consulting support. He was born with profound hearing loss. He pursued B-Com, MBA and also Senior Management Program from IIM.
