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NEW FEATURE

AI Insights: The AI Research Analyst Right Inside Your Workspace

No more pasting transcripts into generic AI tools and hoping for the best. Our brand-new AI Insights assistant works inside your study, grounded in your data, and every answer is shaped by the research parameters you set when you build the study. Receive an automatic summary of every session and ask questions about your study in plain language and get a themed answer in seconds, with a direct link back to the sessions, transcripts, and annotations the AI used to build it.

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THE WORKSPACE

A Conversational Workspace for your Research Analysis

Get an instant summary of the session when you first access the AI assistant. Then, think of every question you’d ask a teammate who just watched the sessions and type it into the prompt field and watch the conversation flow to insights.

AI Insights — Checkout Flow v2
SUMMARY
16 sessions analyzed. Checkout completion at 68%. Primary friction at the payment method screen — 9 of 16 users paused or backtracked.
What objections repeat across the German panel?
German participants (7 sessions) raised repeated concerns about data storage, particularly GDPR compliance of the checkout form. 5 of 7 hesitated before entering payment details.
Found on: Sessions 3, 5, 8, 12–14 · 2 annotations · 03:22, 07:15

SOURCED ANSWERS

AI that shows its work

Every cited observation includes a precise timestamp and the session it came from. No unsourced summaries. Every output is grounded in real user data from your study sessions.

Themed summary

Synthesizes findings across all sessions into one clear narrative.

“Found on” line

Exact sessions, timestamps, and annotations cited for every answer

Study-level retention 

Every Q&A is documented, permanently accessible to your team

COMPARISON

Userlytics’ AI Insights vs generic AI tools

Capability AI Insights Generic AI
Works inside your research platform
Yes — native
External tool
Session, timestamp & annotation citations
Every answer
None
Data trains AI model
Never
Varies
Multilingual synthesis
36 languages
Manual translation
Study-level knowledge retention
Persisted
Lost after session
Enterprise data controls
Full
None

USE CASES

Built for Every UX Research Team Looking to Scale

Research Teams 

Scale qualitative research analysis across dozens of participants effortlessly. A study that used to take two days of manual review becomes a two-hour conversation with AI Insights.

UX Strategists

Spot behavioral patterns and friction points quickly enough to shape design decisions while they still matter and not in the retrospective.

Product Owners

Close the gap between what users are doing and why, in minutes instead of sprints, and without additional headcount. 

Approved by your procurement team, not just your research team.

ENTERPRISE READY

Approved by your procurement team, not just your research team.

AI Insights runs on an OpenAI API with controls designed for enterprise UX research:

  • Your data never trains any model. The AI is instructed, not trained, on your study content.
  • OpenAI doesn’t store your data. Transcripts are encrypted in transit; Nothing crosses between studies, accounts, or clients.
  • You control the switch. Enable or disable AI Insights at the account level, or for each specific study.
  • Retention is finite and documented. Study data lives on Userlytics servers under a strict retention policy, with earlier deletion on request.

Frequently Asked Questions About AI Insights

AI Insights is Userlytics' built-in AI research assistant for qualitative user research. It analyzes your study sessions the moment transcripts are ready, generating summaries, answering questions in plain language, and citing the exact sessions, timestamps, and annotations that support each finding.
AI Insights works inside your Userlytics study, grounded in your actual session data. Every answer is sourced and cited and not generated from general knowledge. Your data never trains any model. In contrast, ChatGPT and other similar tools require manual copy-pasting, provide no session-level citations, and operate entirely outside your research platform.
AI Insights works across studies conducted in multiple languages, drawing on Userlytics' transcription coverage for up to 36 languages. Ex. A global study returns one synthesized narrative, not six separate reports.
Yes. AI Insights runs on the OpenAI API with zero data training on your study content. Transcripts are encrypted in transit. Nothing crosses between studies, accounts, or clients. You can enable or disable AI Insights at the account or study level. Data retention is documented with earlier deletion available on request.
AI Insights is built for UX researchers, UX strategists, and product owners who run user research studies and need faster, more reliable insight synthesis, without expanding headcount or exporting data to external tools.

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