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Pricing and Plans

Self-Recruitment

Bring Your Own Participants

More Seats & Features

Features / Capabilities

Premium

Advanced

The monthly cost of your subscription plan.
Price per month
(billed annually)
$699
$999
Userlytics Admin Seats are special accounts designed for team leaders or project managers. These seats grant access to the platform for managing users, overseeing projects, and conducting data analysis.
Seats
5
10
Max session duration sets the maximum time allowed for a user test.
Max Session Duration
60 min
60 min
Participants provided by the client or a 3rd party provider go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated participants (BYOU)
UNLIMITED
UNLIMITED
Participants provided by the client or a 3rd party provider. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Participants (BYOU)
50 are included for free.
UNLIMITED
Empower decisions with data through quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights.
Quantitative Testing (BYOU)
UNLIMITED
UNLIMITED
Receive guidance and assistance from an appointed UX expert to get the most out of your Userlytics account.
Account Manager
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.
Picture-in-Picture Recording
An information architecture technique that shows where participants would expect to find a topic from within a hierarchical “tree”.
Tree Testing
An information architecture technique that shows how participants group items (“cards”) into categories.
Card Sorting
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more.
Advanced Demographics
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience.
Advanced Metrics
An AI based determination of the way a participant feels about a given situation, or task
Sentiment Analysis
Userlytics’ AI UX Analysis tool offers automated insights for enhanced digital performance.
AI UX Analysis
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments.
AI Transcriptions
20 per month
100 per month
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development.
Website, App & Prototype Testing
Preliminary study questions designed to filter out participants that don’t meet your target demographic.
Advanced Screener Questions
A collection of annotated and hyperlinked video clips of key study moments.
Highlight Reels
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
Advanced Privacy Protection

Features / Capabilities

Premium

Price per month
(billed annually)
$699
Seats
5
Max Session Duration
60 min
Unmoderated participants (BYOU)
UNLIMITED
Moderated Participants (BYOU)
50 are included for free.
Quantitative Testing (BYOU)
UNLIMITED
Account Manager
Picture-in-Picture Recording
Tree Testing
Card Sorting
Advanced Demographics
Advanced Metrics
Sentiment Analysis
AI UX Analysis
AI Transcriptions
20 per month
Website, App & Prototype Testing
Advanced Screener Questions
Highlight Reels
Advanced Privacy Protection

Features / Capabilities

Advanced

Price per month
(billed annually)
$999
Seats
10
Max Session Duration
60 min
Unmoderated participants (BYOU)
UNLIMITED
Moderated Participants (BYOU)
UNLIMITED (Additional sessions at $10 per participant)
Quantitative Testing (BYOU)
UNLIMITED
Account Manager
Picture-in-Picture Recording
Tree Testing
Card Sorting
Advanced Demographics
Advanced Metrics
Sentiment Analysis
AI UX Analysis
AI Transcriptions
100 per month
Website, App & Prototype Testing
Advanced Screener Questions
Highlight Reels
Advanced Privacy Protection

Included in all plans
The features you need

Click on the features to learn more:

  • All Digital Assets

    Conduct usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.

  • Unlimited Concurrent Testing

    Userlytics allows you to launch multiple studies at the same time so you don’t have to wait in between studies to gain insights.

  • Branching Logic

    A question format that defines a participant’s next activity or question based on what they answer to the previous question.

  • Advanced Metrics

    NPS, SUS, single choice, multiple choice, success/failure, time on task and more...

  • Picture-in-Picture Recording

    Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.

  • Study Annotations

    Brief comments you can add to specific moments of a session video to highlight important events.

  • Bring your own Users

    You have the option to invite your own users to complete a usability study in addition to or instead of members from our global panel.

  • Privacy Protection

    Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.

  • QA Reviews of each Panel Participant Result

    A Userlytics expert will assess each participant test result for quality.

  • Unlimited Storage of Results

    Unlimited storage of study results and metrics, so you can keep gathering UX insights without worry.

  • ISO27001 and GDPR compliant

    Compliant with the top data protection certifications in the world so you know your data is safe and secure. The ONLY leading user testing platform with all EU data hosted and processed within the EU.

  • Single Sign On (SSO)

    Manage access to the Userlytics platform through your enterprise SSO.

  • First Click Testing

    Is a powerful tool that helps you evaluate the effectiveness of your website or app’s navigation. By analyzing where users click first, you can gain insights into their thought process and identify potential areas for improvement in your user interface.

  • X Second Test

    Is a quick and effective method to assess the immediate impact of your website or app design. By showing users a page for just a few seconds, you can capture their first impressions and determine if your key messages, visuals, and branding are instantly recognizable.

  • Heatmaps

    Heatmaps provide a visual representation of user interactions on your website or app, highlighting the areas that receive the most attention through clicks, taps, and scrolling.

Userlytics platform in computer, desktop, phone and tablet. Multi device.
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Tap into our Global Panel of over 2 million participants

Make sure your study reaches the right audience by tapping into our global panel of over 2 million participants, each reviewed by our team to ensure honest, quality feedback. Filter participants from over 150 different countries by age, gender, household income, and other demographic criteria.

Panel

Discover our UX Consulting Services

Don’t know where to start on your usability study, pressed for time, or just curious to see how an external UX Research Consultant could help? Let our UX Consulting team help you create the perfect study script, analyze your results, and create a detailed report with recommendations to optimize your user experience.

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Our reputation precedes us

Improving your customer experience is our priority, leading to notable recognitions from top raters in the following apps and websites.

App Store 4.5/5
Google Play 4.3/5
Capterra 4.7/5
TrustRadius 4/5
Trustpilot 4.6
G2 4.5/5
GetApp 4.5/5
Cyber Essentials Certificate
Vendr Verified Seller 2024 Userlytics User testing platform
GetApp Cathegory Leaders 2023
GetApp Cathegory Leaders 2022
SaaSworthy Top 10 Most Popular Software Ux Q3 2021
SaaSworthy Top 3 Most Worthy Software Ux Q3 2021
SaaSworthy Top 10 Fastest Growing Software Ux Q3 2021
Innovatech Awards Winner 2022
Top Ux Provider Featured on Upcity
Badge g2 High performer Small Business Winter 2024
Badge g2 Small Business Best Support winter & Spring 2024
Badge g2 Leader Winter, spring & summer 2024
Badge g2 Highest user adoption spring & summer 2024
Badge g2 Small Business High Performer America Spring & summer 2024
Badge g2 Momentum Leader summer 2024
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Leader Americas Winter, Spring and summer 2024

Let’s work together on your
next user testing

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