Get the most out of your moderated testing

The X-second test is a quick way to get people’s immediate reactions. You show them something for a short time, often just 5 seconds, and then ask what they think or feel about it right away. It works by uploading images and screenshots to the Userlytics platform. This method helps understand what people first notice… Read More »Get Immediate Reactions From Participants With X-Second Tests

Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or iOS devices: Desktop Troubleshooting Tips: Mobile Device Troubleshooting Steps: For both desktop and mobile, a solid and stable internet connection is imperative. A reliable connection reduces the chances of technical… Read More »Troubleshoot Your UX Moderated Study With These Techniques

Live Conversations What is a Moderated Session? Our moderated sessions allow you to conduct a one-on-one live interview session with a participant, with your colleagues as hidden observers interacting with the moderator as needed. This allows you to receive real-time feedback and do a deep dive into motivations and reasons behind participant actions and commentary.… Read More »Moderated Sessions – Client Guide

Moderators Screen Recording on macOS How to Enable Screen Recording on macOS Catalina 10.15 If you are a study moderator using a Mac operating system, due to Apple’s new Catalina update 10.15, you will be prompted to adjust your security settings before being able to share your screen through Userlytics’ Live Conversation tests or unmoderated… Read More »How Moderators can Enable Screen Recording on macOS

Moderators can Enable Screen Recording on Windows, Moderators can Enable Screen Recording on Windows For study moderators using the Windows operating system, it’s essential to initiate screen sharing at the beginning of a Userlytics moderated test, also known as Live Conversation, to ensure proper session recording. Before you start launching a moderated test, please make… Read More »How Moderators can Enable Screen Recording on Windows

Learn how to create a moderated study

Learn how to moderate a session

How to Launch a Moderated Study Userlytics offers moderated testing, which lets you run remote user experience studies with the help of a trained facilitator or moderator. These studies have advanced features like picture-in-picture, customizable task templates, Card Sorting, Tree Testing, and more.  Moderated testing can help you better understand your customer base’s thought process… Read More »How to Launch a Moderated Study

With Userlytics’ Live Conversations feature, brands can conduct real-time interviews and screen/webcam sharing with participants who fit their target audience. The best part? Participants don’t have to download any software or apps to join, making it easy for both B2C and B2B participants.  Inviting participants is simple. Here’s how to do it, and how participants… Read More »How Participants Join your Moderated Test

Userlytics’ testing platform uses various web recorders to make remote testing smoother for you and your participants. Our upgraded “Moderated Testing” web recorder provides the most advanced, native moderated user testing experience available for Chrome, Firefox, Microsoft Edge and Safari users. Let’s dive into the details of this updated Moderated Test recorder below. How do… Read More »How to Use our Moderated Web Recorder

Moderated Testing Dos and Don’ts, Moderated Testing Dos and Don’ts With Userlytics’ Live Conversations tool, you can conduct simple and efficient face-to-face interviews with your target persona to collect key data about your digital product’s usability. Below are some top level “Dos and Don’ts” you can follow when conducting a Live Conversation to make sure… Read More »Moderated Testing Dos and Don’ts

If you are conducting a moderated study with your participants, you will have to ensure your moderator and participants select time slots for the studies they will be participating in. Userlytics’ study builder makes it easy and intuitive to schedule moderated sessions with your participants. How Do I Schedule my Moderated Session(s)? To schedule the… Read More »Schedule Moderated Sessions

Moderated Testing Technical Requirements Userlytics’ Live Conversations feature allows you to conduct advanced, moderated usability tests with clients from right within our platform. Below are the technical requirements needed to successfully join a Moderated Test session: Browser  Bandwidth Video specifications Firewall Our services require access to specific ports. At a minimum, the following requirements must… Read More »Moderated Testing Technical Requirements