Home » About: Userlytics
15 Years of Remote Usability Testing Insights
About Remote User Testing
Since 2009, Userlytics has been at the forefront of delivering exceptional UX insights for businesses, non-profits, and startups.
In addition to our comprehensive user research platform, we offer professional UX consulting services, tailored to enhance your digital solutions through expert analysis.
Our platform grants access to more than 2M global participants and provides unlimited accounts, making user research accessible to all.
Advancing Business Through User Insights
We’re not just a digital testing platform; we focus on how audiences interact with products, and we offer tools to gain key insights. Set your UX goals, create custom studies with our study builder, tap into our 2M global panel, and begin testing!
Our reputation precedes us
Improving your customer experience is our priority, leading to notable recognitions from top raters in the following apps and websites.
Our Usability Testing Team
We know that combining different perspectives is the key to creating a powerful and knowledgeable team. With employees based in over ten countries, we pride ourselves in our international approach to remote usability testing.
Our team is fluent in multiple languages such as English, Spanish, German, Italian, Portuguese, French, Russian, Arabic, and Mandarin, ensuring we can assist you in your native language. This linguistic diversity enriches our ability to provide the best UX insights for every client.
State of the art data and privacy protection
Trust and security are paramount for us and for our clients; we provide ongoing management of security systems with our ISO 27001 certification and SSO, and are fully compliant with GDPR. We are the ONLY leading remote user testing platform with all EU data stored and processed in the EU. Our platform also has a Single Sign-On (SSO) capability for added convenience.
Your experience is our priority
Our easy-to-follow onboarding and training system guides you through every step of our user testing software, giving you the tools to build and conduct your own UX studies and remote user testing.
All training sessions are recorded and shared with you so that creating your first UX study is that much easier! And help guides for each feature are also available.
Ready to uncover valuable UX insights? Schedule a Free Demo now.
Client testimonials
Exceptional Participants, Seamless Platform — Userlytics Delivers Meaningful Insights
04/24/2025
“Userlytics turned out to be incredibly intuitive. The platform guides you through setup with clear, simple steps that make even first-time users feel confident and in control. But what has truly amazed me — and what sets Userlytics apart — is the caliber of participants.”
EM
Erica M.
High-Quality User Feedback Instantly
03/06/2025
"Userlytics allows us to receive user feedback on products instantly. A typical process would involve pitching multiple research agencies, reviewing their pitches, signing a contract, fielding participants, etc. At least a 2-month process."
DK
Derrick K.
A Game-Changer for Quick, Insightful UX Research in a Fortune 500 Company
01/16/2025
“Userlytics has been an amazing tool for our UX research. It’s easy to use, helps me set up tests quickly, and provides valuable feedback. The video recordings are a great way to see how users interact with our websites, and the insights have been eye-opening.”
MR
Manuel R.
Fast & informative
04/26/2024
The ease of use and virtual lack of any meaningful learning curve was amazing. Also, the speed in which we received our results (in 24hr) was an unexpected and very pleasent surprise.
TC
Trent C.
Absolutely Phenomenal - 10 Stars!
03/11/2024
Userlytics transformed our testing procedures. Сustomer support is responsive.
The platform is an extensive toolkit encompassing all the necessary features for testing projects, from usability testing to prototype evaluation: perfect design and user-friendly interface.
MB
Maksym B.
Excellent User Testing Platform
03/11/2022
“The overall experience with Userlytics has been great. The platform is easy to use, has fast candidate responses, and excellent customer service. I’d recommend this platform to anyone interested in user testing.”
JR
Jordon M.
An overall great experience with very valuable learnings.
10/12/2022
“The team at Userlytics spent time with us to understand our objectives for our client site’s UX testing. They partnered with us to build a custom study and provided insights and actionable…
AD
Adam D.
Great service, platform and support
07/22/2022
“I like the ease of the platform. There is no complicated process on how to setup a study from start to finish. I also like the level of detailed support we…
BR
Ben R.
Excellent customer support, easy to use and excellent participant panel
02/16/2022
“We use Userlytics because we know we will be able to find excellent participants quickly that provide in-depth feedback on our designs. The tool itself is easy to use and has some…
JL
Jennifer L.
Very simple to use platform
02/17/2022
“The integrated recruitment capabilities and the ease of scheduling participants, also the ability to chop videos.”
MB
Mike B.
Userlytics is ideal for gathering end user experience feedback
02/11/2022
“The overall experience with Userlytics has been great. The platform is easy to use, has fast candidate responses, and excellent customer service. I’d recommend this platform to anyone interested in user testing.”
HP
Holly P.
Excellent tool for user research!
02/13/2022
“Userlytics is an excellent tool to test wireframes, implement surveys across the whole website, review user activity on single pages, collect heat maps and user feedback.”
HD
Michelle D.
Q&A
Userlytics stands out in the user testing services market due to its comprehensive feature set and flexible pricing. The platform supports both moderated and unmoderated testing, offering deep insights into user behavior and seamless integration with various prototyping tools like Figma and Adobe XD. Userlytics also boasts a global panel of over 2 million participants, ensuring diverse and representative feedback for your projects. Additionally, the platform offers robust customer support and professional UX consulting, helping businesses optimize their user experience research from start to finish
Userlytics is highly praised for its exceptional customer support, which is a key differentiator in the user testing services market. The Userlytics team is known for being proactive and responsive, providing valuable assistance throughout the testing process. Whether you need help with test planning, moderation, or analysis, their professional UX consultants are available to ensure your studies are successful. This level of support helps businesses efficiently incorporate user feedback into their product development cycle, making Userlytics a trusted partner for UX research.
Userlytics offers a more scalable and cost-effective pricing model compared to other major players like UserTesting. Unlike UserTesting, which charges per seat or test, Userlytics provides unlimited access for team collaboration without additional costs. This means that businesses can add as many team members as needed without incurring extra fees, making it a budget-friendly option for organizations looking to expand their user testing capabilities. This flexible pricing, combined with a comprehensive feature set, makes Userlytics an attractive choice for companies of all sizes
- In-depth User Insights: Gain valuable insights into user behavior and preferences.
- Cost Efficiency: Conduct remote testing, reducing the need for in-person sessions and associated costs.
- Scalability: Test with a global pool of participants, ensuring diverse and representative feedback.
- Improved User Experience: Identify and address usability issues early, enhancing overall user satisfaction.
Let’s work together on your
next Remote User Testing
Create positive user experiences and keep customers loyal to your product and brand.