Differences between Userlytics and Playbook UX
Comparing UX testing platforms? Here’s why Userlytics is ahead of Playbook UX.
With a global panel exceeding 2 million testers, Userlytics offers unmatched diversity and reach. Playbook UX may be budget-friendly and easy to use, but it lacks advanced features like AI analysis, real-time note-taking, and moderator controls. Userlytics also provides QA review, multilingual support, and expert UX consulting, ensuring reliable insights for complex projects. For teams that need depth, scalability, and value, Userlytics is the clear choice over Playbook UX.
How does our remote user testing platform work?
 |  | |
|---|---|---|
| Userlytics | Playbook UX | |
| Pricing & Plan Features | ||
| Multiple/ Unlimited Seats | ||
| Unlimited Concurrent Testing | ||
| Unlimited Number of Participants per Test | ||
| Unlimited Data Storage | ||
| Account System & Folders | ||
| Account System & Folders | ||
| AI-Powered Capabilities | ||
| Sentiment Analysis | ||
| AI Analysis | ||
| AI Transcription | ||
| Automatic Reporting | ||
| Testing Types & Methodologies | ||
| Interactive Path Flows/First Click Testing | ||
| Native Card Sorting | ||
| Native Tree Testing | ||
| X/5 Second Tests | ||
| Photo Submission Testing | ||
| Native Surveys | ||
| Ethnography Mobile Tests (Camera Tasks for Mobile ) | ||
| Mobile moderation | ||
| Moderated Test | ||
| Mobile Qual Testing | ||
| Prototype Testing | ||
| Unmoderated Test | ||
| A/B Testing | ||
| Longitudinal Testing/Diary Studies | ||
| Focus Groups | ||
| Accessibility testing | ||
| UX Consulting | ||
| Professional UX consulting services (Script design & Moderation, Reporting on results & competitor analysis Heuristic Analysis) | ||
| Analytics & Reporting | ||
| Prioritization Matrix | ||
| Heatmaps | ||
| Highlight Reels | ||
| Download Results | ||
| ULX Score | ||
| QA review of participant results | ||
| SUS, NPS, etc. | ||
| Support Services/Quick response time | ||
| View Participant Charts | ||
| Usage Reports | ||
| Panel & Participant Management | ||
| Designed to discourage Professional Testers from panel (no IP Detection 90 day exclusion) | ||
| Large Proprietary Panel | ||
| Bring Your Own Users | ||
| Advanced demographic filters for panel (Screener questions) | ||
| Unlimited screener answers to target niche partcipant profiles | ||
| Personalized email invitation | ||
| Multi-Language Tester UI | ||
| Recruiting Team | ||
| Save Audience Templates | ||
| Easy Participant Onboarding (No overlay recorder) | ||
| Platform Features | ||
| No Download recorder | ||
| Advanced Native Moderation Capability (Real time note taking Moderator control of test, IDI) | ||
| Post Session Notes (Annotations) | ||
| Overlay/Chrome Extension | ||
| Picture in Picture Recordings | ||
| Competitive Benchmarking | ||
| Live Intercept/Widget to collect responses | ||
| Invisible observers in a moderated session | ||
| Live Notes | ||
| Web-Based Recorder | ||
| Live Asset Testing (Website/App) | ||
| Integrations with Other Platforms | ||
| Security & Compliance | ||
| ISO 27001 Certification | ||
| SSO | ||
| PII Protection | ||
| Awards & Recognition | ||
| Highest rating on G2, Capterra, Trustradius Appstore & GooglePlay | ||
| Support | ||
| Dedicated Account Manager | ||
Leverage our state-of-the-art
user research platform
Userlytics supports advanced methodologies such as first-click testing, five-second tests, prototype studies, moderated and unmoderated sessions, as well as diary and longitudinal research. This provides the flexibility to handle both quick usability checks and complex research projects.
With a proprietary panel of 2 million participants across more than 150 countries, Userlytics makes it easy to recruit diverse and highly specific personas. This ensures both geographic variety and precise targeting in every study.
Userlytics applies strict quality controls, including IP detection, 90-day exclusion policies to avoid repeat testers, and QA reviews of every panel result. These safeguards deliver authentic, trustworthy insights.
The platform allows multiple roles such as User, Admin, and Super Admin, with unlimited accounts included in higher-tier plans. Entire teams can collaborate at no additional cost, and dedicated UX consulting services are available to support complex projects.
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