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Userlytics Glossary

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Eighty/Twenty (80/20) Rule

80/20 rule (Pareto Principle) is the concept that 80% of effects come from 20% of causes, applied to optimize efforts in UX and business
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Empathy Gap

Empathy gap is the challenge in truly understanding others' perspectives, a critical concept in UX for designing with genuine user insight.
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Employee Experience (EX)

Employee Experience (EX) is the sum of interactions an employee has with their company, influencing satisfaction, productivity, and well-being
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Ethnography

Ethnography is a research method observing users in their natural environment to understand behaviors, needs, and cultural contexts.
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Evaluative Research

Evaluative research is a type of UX research focused on testing existing designs to identify usability issues and measure performance.
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Expert Review Method

Expert review method is a usability inspection technique to evaluate a product against established principles to identify UX issues.
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Eye Tracking

Eye tracking is a UX research method to monitors users' gaze to understand visual attention, interaction patterns, and where they focus.
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