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Userlytics Glossary

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Call-to-Action (CTAs)

Learn what Call to Action (CTA)s are and their critical role in guiding users. Discover how effective CTAs drive conversions and engagement.
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Card Sorting

Card sorting is a key UX research method. Learn how it creates intuitive information architecture based on user mental models.
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Case Study

Learn the value of case study in showcasing real-world applications of UX research. Discover how they demonstrate project impact and insights.
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Center of Excellence (CoE)

What is Center of Excellence (CoE)? Learn how a CoE centralizes expertise to drive best practices and innovation in UX and beyond.
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Centralized UX Team

What is centralized UX team? Learn how this organizational structure fosters consistent design, shared knowledge, and stronger UX strategy.
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ChatGPT from a UX Perspective

Understand ChatGPT's impact from a UX perspective and the role in conversational interfaces, user interaction, and the future of AI design.
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Click Testing

Click testing is a fast method to assess first impressions and navigation paths. Optimize your design by understanding where users click.
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Cognitive Walkthrough

Cognitive walkthrough is a usability inspection method. Learn to identify potential user problems by simulating a new user's thought process.
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Concept Testing

Concept testing, a vital UX research method. Gather early feedback on ideas and designs to validate potential and refine product direction.
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Confirmation Bias

Confirmation bias and its impact on research and decision-making. Learn to identify and mitigate this cognitive bias for objective insights.
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Context of Use Analysis

Understand context of use analysis in UX. Learn to examine the environment, users, and tasks to design products that fit real-world scenarios.
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Contributor Network

What is a contributor network. Learn how these curated communities provide access to diverse user testers for your research studies.
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Conversion Rate Optimization (CRO)

What is Conversion Rate Optimization (CRO). Discover how to improve your website or app to increase desired user actions and business goals.
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Custom Network

Discover what a custom network is in user research. Learn how to leverage your own audience or specific demographics for targeted insights.
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Customer Activation

Importance of customer activation in the user journey. Learn to successfully onboard users and encourage initial engagement with your product.
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Customer Empathy

Customer empathy and its importance in UX design. Learn how to truly connect with users' needs and perspectives to build better products.
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Customer Experience (CX)

Importance of Customer Experience (CX) to craft seamless, positive interactions across every touchpoint of the customer journey.
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Customer Experience Narratives (CxNs)

Learn Customer Experience Narratives (CXNs) that capture the full user journey, revealing key moments and pain points for design insights.
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Customer Insights

Discover customer insights and their power in UX. Learn how deep understanding of user behavior and needs drives informed product decisions.
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Customer Journey

Customer journey and its significance in UX. Map user interactions to uncover pain points and opportunities for an optimized experience.
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Customer Journey Map

What is customer journey maps. Visualize UX, pinpoint pain points, and discover opportunities to enhance every interaction with your product.
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Customer Onboarding

What is customer onboarding? It's the process of guiding new users to successfully adopt your product, ensuring a smooth and engaging start.
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Cybersecurity

What is cybersecurity? The practice of protecting systems and data from digital attacks, ensuring safety and trust for users and businesses.
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