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How to use AI Insights to Automate Your Research Analysis

Welcome to the brand new AI Insights section within the Userlytics Study Builder! AI Insights is the new conversational interface where you can interact directly…

How to Navigate Your Study with the Updated Layout

We’ve updated the Study Navigation in the Userlytics platform to make it easier to move through your study setup and results, with a clearer structure…

What Is Competitive Benchmarking In UX Research And User Testing?

Competitive benchmarking in UX research is a structured way to compare your digital experience with the experiences offered by other products that target the same…

How to Invite Team Members to a Userlytics Account

Follow these steps to add new users to your organization’s Userlytics account and assign the appropriate role permissions. Let’s get started! 1. Log into your…

Your result didn’t upload? (Recover files in iOS)

If you want to recover the video files from your iOS device please follow these steps: This process only applies if you had an error during…

Your result didn’t upload? (Recover files in Android)

This process only applies if you had an error during the upload process. https://play.google.com/store/apps/details?id=com.cxinventor.file.explorer&pcampaignid=web_share As soon as we receive the files, we will let you know…

Why am I not receiving any test invites?

Thanks so much for your interest in joining our tests! Once you sign up and register in our database, your account will be included in…

Who can see my profile? Is my name public?

I’m concerned about privacy. Can anyone see my profile or will my name be made public? When you sign up to be a user tester…

Whitelisting Domains and IP Addresses with Userlytics

If users encounter issues with firewalls or VPNs while using our service, it may be necessary to whitelist specific domains and IP addresses to ensure…