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Help Center › Clients

Userlytics’ Credit Usage Calculator

We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline…

Help Center › Clients

Unmoderated VS Moderated UX Studies

Our study builder gives you the option between conducting unmoderated UX studies, or moderated UX studies. Both types of studies are effective and can help…

Help Center › Testers › Moderated Testing

Troubleshoot Your UX Moderated Study With These Techniques

Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or…

Help Center › Clients

Tree Testing

With Userlytics’ Tree Testing capability, you can improve the information architecture of your websites, apps and digital prototypes. Also known as reverse card sorting or…

Help Center › Clients

Transcriptions

Our automated video transcription capability, provided by Amazon Alexa, offers a unique way to quickly and efficiently transcribe lengthy video sessions in a variety of languages. Browse…

Help Center › Clients

Skipping Logic

Skipping Logic is a feature that determines which questions will be asked next based on how the previous question was answered. Skipping logic, also known…

Help Center › Testers › Getting Started

Should I use an External Microphone?

Should I use an External Microphone? No. Often times the use of external microphones will interfere with the sound recording, so please avoid them if possible…

Help Center › Testers › Moderated Testing

Live Conversation Guide for Testers

Userlytics’ Live Conversations web recorder makes it quick and easy for testers to join the fun and interesting moderated user experience tests with brands from all…