How to Access our No-Download Web Recorder on Firefox
Userlytics’ no-download web recorder makes it quick and easy for testers to join fun and interesting user experience tests with brands from all around the…
Help Center Search
How the Userlytics Credit System Works
Userlytics utilizes a credit system as part of its usage-based pricing plans to offer users a simplified way to utilize features and services across the…
How Participants Join your Moderated Test
With Userlytics’ Live Conversations feature, brands can conduct real-time interviews and screen/webcam sharing with participants who fit their target audience. The best part? Participants don’t…
How our Unmoderated Testing Recorder Works
Userlytics makes user experience testing easy and efficient with its state-of-the-art no-download web recorder. It allows participants to jump into your UX studies from their…
How much time will I need to perform a usability test?
How much time will I need to perform a usability test? Typical user tests will require 20 to 40 minutes to complete.
How Moderators can Enable Screen Share on Windows
For study moderators using the Windows operating system, it’s essential to initiate screen sharing at the beginning of a Userlytics moderated test, also known as…
How many tests can I do per day?
We cannot tell you how often you will get an invite to test since it’s a random process that will select testers from our data…
How do I Conduct Quantitative Studies on Multiple Devices?
Userlytics offers a DIY (Do-It-Yourself) Quantitative Testing service upon request, providing you with the flexibility to create and manage your own quantitative studies. In this…
How do I change my email address?
For security reasons, we don’t allow testers to change their email address themselves. If you want to change your email address, please send an email…
How can I edit the screener of my study if it’s already launched?
You are not receiving many results for your study? Please consider editing your screener to open the criteria and increase the probability of recruitment. If…