How to Test an APK File in Userlytics?
To test an APK file in Userlytics, you need to upload it to a hosting platform like Google Drive (which we recommend) and then copy…
Help Center Search
How to Test a Testflight Prototype
Inviting Userlytics testers to Testflight is easy. All you have to do is use a public link. Here are the steps to follow: 1. Go…
How to Stop Screen Recording During Key Test Moments
How to Stop Screen Recording During Key Test Moments You can set up a task so that the screen recorder stops at specific moments in…
How to Set up your Userlytics Profile
f you have just created your Userlytics account, congratulations! Simplified and effective remote usability testing is now available 24/7. Below, we’ll show you how to…
How to Run Mobile Moderated Sessions
Mobile moderated user testing enables researchers to interact with participants in real time, capturing natural behaviors and mobile-specific insights in authentic environments. Whether you’re testing…
How to Request Account Invoices
How to Request Account Invoices Currently, there is not a way to access invoices from within your Userlytics account, although we are implementing this feature…
How to request a participant refund or replacement?
In this guide, we’ll show you how to request a replacement or refund for a participant session on Userlytics. Please note that you need to…
How to Remove your Userlytics Account
If you ever decide that Userlytics is no longer the right fit for your simplified and effective remote usability testing needs, you can cancel your…
How to remove seats or team members?
How to re-install the Userlytics Web extension
Our extension only works with Google Chrome and Microsoft Edge. 1. In order to re install the extension please follow the below link depending on…