Getting Started

Everything you need to begin UX testing

Ready to get started with testing your websites, apps and prototypes with your target customer to get real UX insights and feedback? You’ve come to the right place. The articles in this section will provide you with everything you need to build your first UX study, find the right participants, and begin analyzing and sharing insights to improve your customer and user experience.

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Define UX Study Info

Whether you choose to conduct unmoderated or moderated usability testing (or a qual versus quant), our intuitive study builder makes it easy for you to create your study and get started. Below we break down the process of creating your first UX study in seven simple steps: Choose the Testing Methodology After choosing the asset… Read More »

Unmoderated VS Moderated UX Studies

Our study builder gives you the option between conducting unmoderated UX studies, or moderated UX studies. Both types of studies are effective and can help you gather a variety of insights about your brand’s overall customer experience. But each has its own set of caveats. Below we go over the ins and out of unmoderated… Read More »

Create your First UX Study

After you’ve identified your study goals, target audience and testing methodology, it’s time to build out your first user experience study. The first step in creating your first UX study is to decide whether you will be conducting Unmoderated Testing, Moderated Testing, or Quantitative Testing. During an unmoderated study, your participants will be asked to… Read More »

Before Starting UX Testing

So you’ve decided you want to start investing in user experience research. Soon, you’ll be on your way to creating targeted UX studies and creating an actionable plan to improve your brand’s overall customer experience. But before getting started, there’s a few things you’ll want to consider about your brand. Below, we’ll go over some… Read More »

Define your Test Activities

The last step before launching your first UX test is designing activities and questions for your participants. Strategically choosing tasksthat will help draw the insights you are looking for is key to conducting a successful usability study. There are a few ways you can go about creating your test script: Create from Scratch If you… Read More »

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