FAQ

  • What do I have to do during a user test?

  • What kind of sites will I be usability testing?

  • What do usability tasks consist of?

  • What kind of user experience questions will I be asked?

  • How much time will I need to perform a usability test?

  • What computer hardware and software do I need to be a user tester for Userlytics?

  • What is the Userlytics Recorder?

  • What if I have technical problems during the usability test?

  • What if my user test assignment contains objectionable content?

  • What is a user tester rating?

  • I'm concerned about privacy. Can anyone see my profile or will my name be made public?

  • I don't want to have the Userlytics Recorder applet on my PC when I'm not performing a usability test.

  • I'm new to remote user testing, what kinds of things should I know?

  • A JNLP image of the Userlytics Recorder applet is on my desktop after conducting my user test, but when I click on it I cannot redo a user test.

  • Do I need any type of special programs or devices to participate in a user test?

  • I'm using 2 screens with extended desktop for this user test. How will I know, which one is being recorded?

  • How can I update Java?

  • How do I ensure that I have a 64 bit version of JAVA installed in Windows?

  • I am not allowed to download the Userlytics Recorder

  • What is a JNLP file?

  • Why do I see messages about "Unidentified Developer"?

  • Should I use a Microphone?