Differences between Userlytics and UserTesting
Looking for a UX testing tool and comparing your options? Let us make the process easier for you. Here are some key ways Userlytics and UserTesting differ.
Userlytics provides unmatched flexibility and value, with unlimited seats, participants, concurrent tests, screener answers, and data storage—features restricted in UserTesting’s plans. Our strict panel QA measures, including IP detection and 90-day tester exclusions, ensure authentic feedback from diverse global participants. Built-in tools like tree testing, card sorting, and ULX scoring streamline research, while our multi-language interface and accessibility testing promote inclusivity.
In contrast, UserTesting charges extra for advanced features and integrations. Its reliance on a pre-curated panel and focus on usability testing may limit flexibility for organizations requiring highly customizable or scaled research across markets.
How does our remote user testing platform work?
 |  | |
|---|---|---|
| Userlytics | Usertesting | |
| Pricing & Plan Features | ||
| Multiple/ Unlimited Seats | ||
| Unlimited Concurrent Testing | ||
| Unlimited Number of Participants per Test | ||
| Unlimited Data Storage | ||
| Account System & Folders | ||
| Account System & Folders | ||
| AI-Powered Capabilities | ||
| Sentiment Analysis | ||
| AI Analysis | ||
| AI Transcription | ||
| Automatic Reporting | ||
| Testing Types & Methodologies | ||
| Interactive Path Flows/First Click Testing | ||
| Native Card Sorting | ||
| Native Tree Testing | ||
| X/5 Second Tests | ||
| Photo Submission Testing | ||
| Native Surveys | ||
| Ethnography Mobile Tests (Camera Tasks for Mobile ) | ||
| Mobile moderation | ||
| Moderated Test | ||
| Mobile Qual Testing | ||
| Prototype Testing | ||
| Unmoderated Test | ||
| A/B Testing | ||
| Longitudinal Testing/Diary Studies | ||
| Focus Groups | ||
| Accessibility testing | ||
| UX Consulting | ||
| Professional UX consulting services (Script design & Moderation, Reporting on results & competitor analysis Heuristic Analysis) | ||
| Analytics & Reporting | ||
| Prioritization Matrix | ||
| Heatmaps | ||
| Highlight Reels | ||
| Download Results | ||
| ULX Score | ||
| QA review of participant results | ||
| SUS, NPS, etc. | ||
| Support Services/Quick response time | ||
| View Participant Charts | ||
| Usage Reports | ||
| Panel & Participant Management | ||
| Designed to discourage Professional Testers from panel (no IP Detection 90 day exclusion) | ||
| Large Proprietary Panel | ||
| Bring Your Own Users | ||
| Advanced demographic filters for panel (Screener questions) | ||
| Unlimited screener answers to target niche partcipant profiles | ||
| Personalized email invitation | ||
| Multi-Language Tester UI | ||
| Recruiting Team | ||
| Save Audience Templates | ||
| Easy Participant Onboarding (No overlay recorder) | ||
| Platform Features | ||
| No Download recorder | ||
| Advanced Native Moderation Capability (Real time note taking Moderator control of test, IDI) | ||
| Post Session Notes (Annotations) | ||
| Overlay/Chrome Extension | ||
| Picture in Picture Recordings | ||
| Competitive Benchmarking | ||
| Live Intercept/Widget to collect responses | ||
| Invisible observers in a moderated session | ||
| Live Notes | ||
| Web-Based Recorder | ||
| Live Asset Testing (Website/App) | ||
| Integrations with Other Platforms | ||
| Security & Compliance | ||
| ISO 27001 Certification | ||
| SSO | ||
| PII Protection | ||
| Awards & Recognition | ||
| Highest rating on G2, Capterra, Trustradius Appstore & GooglePlay | ||
| Support | ||
| Dedicated Account Manager | ||
Leverage our state-of-the-art
user research platform
Access to unlimited seats and accounts under two plans, so every team member can collaborate without extra costs.
panel
Userlytics has a global panel of over 150 countries with strict quality controls like IP detection and participant exclusion to avoid repeat testers.
methods
Userlytics supports a wide range of methods, including moderated and unmoderated testing, prototype testing, card sorting, tree testing, first-click, seconds tests, and even diary or longitudinal studies.
Userlytics is generally more cost-effective at scale, since higher-tier plans remove extra charges for users or tests.
Q&A
Userlytics is frequently cited as a strong alternative. It offers a wide range of user research tools, including card sorting, tree testing, and remote user testing. Userlytics is known for its competitive pricing and comprehensive features, although its user interface is considered somewhat outdated by some reviewers
Userbrain is another notable alternative, especially for unmoderated testing. It's affordable and offers quick feedback from a pool of test participants. However, it primarily supports unmoderated tests and may lack the depth of participant quality found in UserTesting
UsabilityHub offers a free plan for quick tests and charges per response. This platform is good for summative studies and preference tests but does not include screen and audio recordings
However, the choice between Userlytics and UserTesting may depend on specific needs, such as the importance of a participant pool or the necessity for detailed demographic information about testers, where UserTesting excels
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