Differences between Userlytics and Maze
Exploring UX testing platforms and weighing your choices? We’ll help simplify the decision-making. Here are the main differences between Userlytics and Maze.
Maze is often chosen for quick prototype testing, providing design teams with fast feedback in the early stages. However, it does not include safeguards such as IP tracking or participant exclusion, which limits its suitability for more thorough usability research. On the other hand, Userlytics provides a more complete solution, offering moderated sessions, UX consulting, and strict quality measures, including a 90-day participant exclusion policy. These features ensure dependable insights and make Userlytics the preferred choice for strategic, long-term user research.
How does our remote user testing platform work?
 |  | |
|---|---|---|
| Userlytics | Maze | |
| Pricing & Plan Features | ||
| Multiple/ Unlimited Seats | ||
| Unlimited Concurrent Testing | ||
| Unlimited Number of Participants per Test | ||
| Unlimited Data Storage | ||
| Account System & Folders | ||
| Account System & Folders | ||
| AI-Powered Capabilities | ||
| Sentiment Analysis | ||
| AI Analysis | ||
| AI Transcription | ||
| Automatic Reporting | ||
| Testing Types & Methodologies | ||
| Interactive Path Flows/First Click Testing | ||
| Native Card Sorting | ||
| Native Tree Testing | ||
| X/5 Second Tests | ||
| Photo Submission Testing | ||
| Native Surveys | ||
| Ethnography Mobile Tests (Camera Tasks for Mobile ) | ||
| Mobile moderation | ||
| Moderated Test | ||
| Mobile Qual Testing | ||
| Prototype Testing | ||
| Unmoderated Test | ||
| A/B Testing | ||
| Longitudinal Testing/Diary Studies | ||
| Focus Groups | ||
| Accessibility testing | ||
| UX Consulting | ||
| Professional UX consulting services (Script design & Moderation, Reporting on results & competitor analysis Heuristic Analysis) | ||
| Analytics & Reporting | ||
| Prioritization Matrix | ||
| Heatmaps | ||
| Highlight Reels | ||
| Download Results | ||
| ULX Score | ||
| QA review of participant results | ||
| SUS, NPS, etc. | ||
| Support Services/Quick response time | ||
| View Participant Charts | ||
| Usage Reports | ||
| Panel & Participant Management | ||
| Designed to discourage Professional Testers from panel (no IP Detection 90 day exclusion) | ||
| Large Proprietary Panel | ||
| Bring Your Own Users | ||
| Advanced demographic filters for panel (Screener questions) | ||
| Unlimited screener answers to target niche partcipant profiles | ||
| Personalized email invitation | ||
| Multi-Language Tester UI | ||
| Recruiting Team | ||
| Save Audience Templates | ||
| Easy Participant Onboarding (No overlay recorder) | ||
| Platform Features | ||
| No Download recorder | ||
| Advanced Native Moderation Capability (Real time note taking Moderator control of test, IDI) | ||
| Post Session Notes (Annotations) | ||
| Overlay/Chrome Extension | ||
| Picture in Picture Recordings | ||
| Competitive Benchmarking | ||
| Live Intercept/Widget to collect responses | ||
| Invisible observers in a moderated session | ||
| Live Notes | ||
| Web-Based Recorder | ||
| Live Asset Testing (Website/App) | ||
| Integrations with Other Platforms | ||
| Security & Compliance | ||
| ISO 27001 Certification | ||
| SSO | ||
| PII Protection | ||
| Awards & Recognition | ||
| Highest rating on G2, Capterra, Trustradius Appstore & GooglePlay | ||
| Support | ||
| Dedicated Account Manager | ||
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user research platform
Userlytics supports both moderated and unmoderated testing, as well as complex methods such as prototype testing, card sorting, tree testing, first-click testing, image/photo submission, longitudinal/diary studies, etc.
While Maze primarily relies on 3rd party panels, Userlytics has a large proprietary panel (2 million+ participants globally) and offers more granular screener logic, participant management, and quality controls (e.g. IP detection, participant exclusion over time) for more valid insights.
Userlytics places emphasis on quality controls: excluding repeat testers, IP detection, moderator oversight, QA review of participant results, etc. These controls help improve data validity and authenticity.
Userlytics offers UX consulting services and project management support, helping teams with things like test design, moderation, reporting, and competitor analysis.
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