Differences between Userlytics and Lyssna
Looking for a UX testing tool and comparing your options? Let us make the process easier for you. Here are some key ways Userlytics and Lyssna differ.
Lyssna (formerly UsabilityHub) is often used for quick preference tests, surveys, and design polls. It’s great for rapid validation but doesn’t provide the same depth for task-based usability studies or moderated sessions. Userlytics expands beyond quick checks, enabling in-depth research with real-world scenarios, advanced targeting, and strict participant quality policies. For teams needing more than just surface-level feedback, Userlytics offers the scalability and rigor to support long-term UX strategy.
How does our remote user testing platform work?
 |  | |
|---|---|---|
| Userlytics | Lyssna | |
| Pricing & Plan Features | ||
| Multiple/ Unlimited Seats | ||
| Unlimited Concurrent Testing | ||
| Unlimited Number of Participants per Test | ||
| Unlimited Data Storage | ||
| Account System & Folders | ||
| Account System & Folders | ||
| AI-Powered Capabilities | ||
| Sentiment Analysis | ||
| AI Analysis | ||
| AI Transcription | ||
| Automatic Reporting | ||
| Testing Types & Methodologies | ||
| Interactive Path Flows/First Click Testing | ||
| Native Card Sorting | ||
| Native Tree Testing | ||
| X/5 Second Tests | ||
| Photo Submission Testing | ||
| Native Surveys | ||
| Ethnography Mobile Tests (Camera Tasks for Mobile ) | ||
| Mobile moderation | ||
| Moderated Test | ||
| Mobile Qual Testing | ||
| Prototype Testing | ||
| Unmoderated Test | ||
| A/B Testing | ||
| Longitudinal Testing/Diary Studies | ||
| Focus Groups | ||
| Accessibility testing | ||
| UX Consulting | ||
| Professional UX consulting services (Script design & Moderation, Reporting on results & competitor analysis Heuristic Analysis) | ||
| Analytics & Reporting | ||
| Prioritization Matrix | ||
| Heatmaps | ||
| Highlight Reels | ||
| Download Results | ||
| ULX Score | ||
| QA review of participant results | ||
| SUS, NPS, etc. | ||
| Support Services/Quick response time | ||
| View Participant Charts | ||
| Usage Reports | ||
| Panel & Participant Management | ||
| Designed to discourage Professional Testers from panel (no IP Detection 90 day exclusion) | ||
| Large Proprietary Panel | ||
| Bring Your Own Users | ||
| Advanced demographic filters for panel (Screener questions) | ||
| Unlimited screener answers to target niche partcipant profiles | ||
| Personalized email invitation | ||
| Multi-Language Tester UI | ||
| Recruiting Team | ||
| Save Audience Templates | ||
| Easy Participant Onboarding (No overlay recorder) | ||
| Platform Features | ||
| No Download recorder | ||
| Advanced Native Moderation Capability (Real time note taking Moderator control of test, IDI) | ||
| Post Session Notes (Annotations) | ||
| Overlay/Chrome Extension | ||
| Picture in Picture Recordings | ||
| Competitive Benchmarking | ||
| Live Intercept/Widget to collect responses | ||
| Invisible observers in a moderated session | ||
| Live Notes | ||
| Web-Based Recorder | ||
| Live Asset Testing (Website/App) | ||
| Integrations with Other Platforms | ||
| Security & Compliance | ||
| ISO 27001 Certification | ||
| SSO | ||
| PII Protection | ||
| Awards & Recognition | ||
| Highest rating on G2, Capterra, Trustradius Appstore & GooglePlay | ||
| Support | ||
| Dedicated Account Manager | ||
Leverage our state-of-the-art
user research platform
Userlytics offers AI-powered tools like sentiment analysis and automated transcription that help process qualitative data more quickly and efficiently.
Userlytics provides unlimited creator, viewer, and editor accounts in its enterprise tiers, helping large teams to collaborate seamlessly on research without seat limits or added licensing overhead.
Userlytics offers access to a much larger proprietary participant pool and global reach, giving researchers greater capacity to target niche or hard-to-find personas.
Userlytics presents itself as supporting a wider variety of testing types and features (such as moderated & unmoderated testing, complex test flows, and more integrated methods) in its competitors pages.
Let’s work together on your
next UX study
Create positive user experiences and keep customers loyal to your product and brand.
discover our blog.