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How to Moderate Remote Sessions

 Jun 12, 2020
 2630 views

Unlock the power of effective remote session moderation

Ready to take your remote session moderation skills to the next level? Join us for an illuminating webinar, “How to Moderate Remote Sessions,” hosted by Userlytics. In this webinar, we’ll guide you through the essential techniques and strategies for conducting engaging and insightful remote sessions.

Whether you’re a UX researcher, designer, product manager, or anyone involved in moderating user sessions, this webinar will equip you with the knowledge and skills needed to excel in remote moderation and derive meaningful user insights.

Benefits and takeaways

  • Gain a deep understanding of the principles behind effective remote session moderation and how to create a comfortable and productive virtual environment.
  • Learn proven strategies for structuring and guiding remote sessions to uncover valuable user feedback and insights.
  • Discover techniques to establish rapport with participants remotely, fostering engagement and authentic responses.
  • Explore best practices for asking effective questions, probing for insights, and capturing valuable user feedback.
  • Acquire practical tips for managing technical challenges during remote sessions and ensuring smooth interactions.
  • Uncover the art of active listening and observation in remote sessions to derive nuanced user insights.

Who is it for?

This webinar is tailored for UX researchers, designers, product managers, and anyone involved in moderating remote user sessions. Whether you’re a seasoned professional or just starting your journey, this webinar will provide valuable insights to enhance your remote moderation skills and drive impactful user research.

In particular:

  • User Experience Researchers
  • B2B SaaS Vendors
  • Marketing Executives
  • User Experience Designers
  • Product Managers
  • User Experience Writers

WHAT WILL YOU LEARN?

  1. Understand the unique dynamics of remote session moderation and how it differs from in-person moderation.
  2. Learn how to effectively plan and prepare for remote sessions, including setting clear objectives and designing discussion guides.
  3. Discover techniques for building rapport and establishing a comfortable environment for participants in virtual settings.
  4. Explore various approaches to moderating remote sessions, including usability testing, interviews, focus groups, and more.

Meet our Expert:

Ryan McCourt
Former Employee Userlytics Corporation

Ryan McCourt is a business development and account management professional with experience in UX research, user testing, market research, and customer insights. During his time at Userlytics, he worked closely with organizations to understand their research needs and use user testing to improve digital products and experiences.

Watch It Now

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Let's get in touch!

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  • Userlytics X
  • Userlytics LinkedIn
  • Userlytics YouTube

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