Select Desired Pricing Model

Participants supplied by Userlytics or Me Only Me

Leverage a state of the art platform and our global panel, or your own participants as needed, on a project by project basis.

Leverage our state of the art platform with your participants, or those of a 3rd party

QUICK & EASY

Check it out!
From

$49 per participant

  • Picture in Picture Recording
  • Annotations
  • PII Protection
  • Sessions priced in 15 minute increments
  • Nº Userlytics Participants (No minimum)
  • Nº Bring your Own Participants (No minimum)
  • Participant Panel (US, UK, Canada, Australia, Germany, France & Spain)
  • Demographic Filters (Basic)
  • First participant test session free
Additional Detailed Comparison

ANNUAL ENTERPRISE

Scale As You Go
From

$ 69 per participant

Volume discounts. As low as $34!
  • Picture in Picture Recording
  • Annotations
  • PII Protection
  • Sessions priced in 30 minute increments
  • Minimum Nº Userlytics Participants/Year (50)
  • Use our Panel, or Bring your Own Participants
  • Global Participant Panel
  • Highlight Reels
  • AI Transcriptions
  • Customizable Screener Questions
  • Account Manager
  • Card Sorting New
  • Tree Testing New
  • Demographic Filters (Advanced)
  • Unlimited Seats/Accounts
  • Bring your own Participant for Free*
  • Live Conversations New
Additional Detailed Comparison

* One free session with your participant for each purchased session with a Userlytics participant.

CUSTOM PROJECT

For "Ad-Hoc" Projects
From

$99 per participant

  • Picture in Picture Recording
  • Annotations
  • PII Protection
  • Sessions priced in 30 minute increments
  • Minimum Nº Participants (5)
  • $69 per participant when you provide participants
  • Global Participant Panel
  • Highlight Reels
  • Customizable Screener Questions
  • Account Manager
  • Demographic Filters (Advanced)
  • Special Recruitment Services
Additional Detailed Comparison

Detailed Comparison

(Price per participant)
Quick &
Easy
$ 49
Annual
Enterprise
$ 69
Custom
Project
$ 99
General features
All Digital Assets Websites, mobile apps, desktop applications, prototypes, and competitor assets
Prototype Testing Compatibility with all prototyping platforms such as Invision, Proto, Axure, Adobe XD, Justinmind, etc
Configurable Testing Webcam, screen & audio recording + metrics, or only screen & audio recording + metrics, or only audio + metrics
Unlimited Seats/Accounts Create and manage as many Admin Accounts as needed with colleagues or clients. Set up different permissions and numbers of credits for each account.
Sessions priced in We charge on a "Per Participant" basis, based on the maximum session time you define for each participant
15 minute increments
30 minute increments
30 minute increments
Minimum Participants The minimum number of participants required for this price plan
No minimum
50/year
5
Concurrent Testing You can launch as many concurrent tests as you wish to run simultaneously
NA
NA
Participant Panel Hone in on your target Persona with participant filters that you can set for each test.
US, UK, Canada, Australia, Germany, France & Spain
Global
Global
Demographic Filters Hone in on your target Persona with participant filters that you can set for each test
Basic
Advanced
Advanced
Bring your own Participants The ability to use a link or a customizable widget to invite your own participants or those of a 3rd party recruiting firm/panel
Screener Questions Build a set of customized questions to target your specific Persona
Branching Logic For each answer to a question define the next task or question, allowing the personalization of the test script for each participant
Advanced Metrics A series of quantitative metrics allowing the usability and UX benchmarking of different prototypes, and/or competitor assets (Time on Task, Success/Failure, System Usability Scale, SEQ, NPS)
Picture in Picture Recording Includes the webcam view of participants, the screen they are interacting with, and their audio
Annotations These are brief comments you can add to specific timeline moments of a video, highlighting important events
Highlight Reels A collection of tagged clips, encompassing the key events and comments of a single project or multiple projects, as well as shareable and hyperlinked annotations
AI Transcriptions An AI based audio transcription, time stamped & searchable, allowing you to easily locate key moments in the audio transcription, and click to go directly to the relevant timeline moment in the session recording
Card Sorting An Information Architecture "mental model" technique that shows how participants group items ("Cards"), into Categories that either you or the participant define (or both!)
Tree Testing An Information Architecture "mental model" technique where participants are asked to show where they would go to find a topic/item, from within a hierarchical "tree" that you define
PII Protection Enables the blocking of screen recording during sensitive moments in the test journey, to protect personally identifiable information
Account Manager Advice and support in your test script and overall test planning

SaaS

Starter
From

$399 per month

  • Unlimited Tests & Participants
  • Picture in Picture Recording
  • Annotations
  • Highlight Reels
  • Customizable Screener Questions
  • Card Sorting New
  • Tree Testing New
  • PII Protection
  • Max Session Duration (30 minutes)
  • 1 Seat/Account
Additional Detailed Comparison

PREMIUM

Advanced Features
From

$499 per month

  • Unlimited Tests & Participants
  • Picture in Picture Recording
  • Annotations
  • Highlight Reels
  • Card Sorting New
  • Tree Testing New
  • Customizable Screener Questions
  • PII Protection
  • Max Session Duration (60 minutes)
  • Up to 20 AI transcribed sessions per month
  • 2 Seats/Accounts
Additional Detailed Comparison

UNLIMITED

Customize to Your Needs

Request Free Trial

  • Unlimited Tests & Participants
  • Picture in Picture Recording
  • Annotations
  • Highlight Reels
  • Card Sorting New
  • Tree Testing New
  • Customizable Screener Questions
  • PII Protection
  • Max Session Duration (60 minutes)
  • Up to 100 AI transcribed sessions per month
  • Account Manager
  • Unlimited Seats/Accounts
Additional Detailed Comparison

Detailed Comparison

(Price per month)
SaaS
$ 399
Premium
$ 499
Unlimited
$ Custom
General features
Prototype Testing Compatibility with all prototyping platforms such as Invision, Proto, Axure, Adobe XD, Justinmind, etc
Concurrent Testing You can launch as many concurrent tests as you wish to run simultaneously
All Digital Assets Websites, mobile apps, desktop applications, prototypes, and competitor assets
Configurable Testing Webcam, screen & audio recording + metrics, or only screen & audio recording + metrics, or only audio + metrics
Number of Seats Number of accounts you can create. You will be able to set permissions and the number of credits you wish to allocate to each
1
2
Unlimited
Max Session Duration
30
60
60
Screener Questions Build a set of customized questions to target your specific Persona
Unlimited Tests & Participants Launch as many tests as you wish, with no limitations on concurrent testing or the number of participants per test.
Branching Logic For each answer to a question define the next task or question, allowing the personalization of the test script for each participant
Advanced Metrics A series of quantitative metrics allowing the usability and UX benchmarking of different prototypes, and/or competitor assets (Time on Task, Success/Failure, System Usability Scale, SEQ, NPS)
Picture in Picture Recording Includes the webcam view of participants, the screen they are interacting with, and their audio
Annotations These are brief comments you can add to specific timeline moments of a video, highlighting important events
Highlight Reels A collection of tagged clips, encompassing the key events and comments of a single project or multiple projects, as well as shareable and hyperlinked annotations
Card Sorting An Information Architecture "mental model" technique that shows how participants group items ("Cards"), into Categories that either you or the participant define (or both!)
Tree Testing An Information Architecture "mental model" technique where participants are asked to show where they would go to find a topic/item, from within a hierarchical "tree" that you define
AI Transcriptions An AI based audio transcription, time stamped & searchable, allowing you to easily locate key moments in the audio transcription, and click to go directly to the relevant timeline moment in the session recording
20 / month
100 / month
PII Protection Enables the blocking of screen recording during sensitive moments in the test journey, to protect personally identifiable information
Account Manager Advice and support in your test script and overall test planning

Professional services: Analysis, Reporting & Recommendations!

Scale Your User Experience Research Process with Expertly Designed Test Scripts and Actionable User Experience Reports with detailed recommendations.

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FAQ

"Picture-in-Picture, in the context of usability and user testing, refers to the simultaneous recording of the participant who is undertaking the interactions, and the screen that the participant is interacting with. It allows you to ensure the participant providing you feedback is actually your target Persona. It provides a rich set of contextual insights. And it adds perceptual depth to the UX insights generated by your user experience test session.

Almost 500,000 participants, from around the world, segmented by demographic filters and behavioural screeners to enable you to select the most relevant target Personas for your user experience tests.

Userlytics was the 1st company in 2009 to offer webcam + screen + audio recording of participants in remote unmoderated user testing sessions. And it remains one of the few platforms capable of doing so today. It is the only platform to incorporate branching logic into qualitative unmoderated UX test scripts. It is one of the few platforms that combines online qualitative video based participant session recording with quantitative data such as time on task, success/failure, system usability scale and other metrics. Also one of the few platforms to enable screen blocking during sensitive moments in the test journey to protect personal identifiable information (PII Protection). It combines a state of the art platform (annotations, highlight reels, transcription...) with a global participant panel, both B2B and B2C, including narrow Persona targets defined through demographic filters and behavioural screeners. With a QA review process to ensure you only receive the best and most insightful feedback.

Also, Userlytics allows you to combine Information Architecture techniques, such as Card Sorting and Tree Testing, as additional steps in a Usability and User Experience test

Unmoderated user testing has the advantage of scalability, whereas moderated usability testing has the advantage of personalization. Branching logic allows you to create personalized test scripts that depend upon the actions and responses of each participant, and combines the scalability of unmoderated UX testing with the personalization of moderated usability testing.