Select your User Testing Pricing Model
Features:
Picture in Picture Recording
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Includes the webcam view of participants, the screen they are interacting with,
and their audio
Branching Logic
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For each answer to a question define the next task or question,
allowing the personalization of the test script for each participant
Configurable Testing
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Webcam, screen & audio recording + metrics, or only screen & audio recording + metrics,
or only audio + metrics
All Digital Assets
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Websites, mobile apps, desktop applications, prototypes, and competitor assets
Concurrent Testing
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You can launch as many concurrent tests as you wish to run simultaneously
Prototype Testing
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Compatibility with all prototyping platforms such as Invision, Proto, Axure, Adobe XD, Justinmind, etc
Metrics
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A series of quantitative metrics allowing the usability and UX benchmarking of
different prototypes, and/or competitor assets (Time on Task, Success/Failure, System Usability Scale ,SEQ,NPS)
Provide your Own Testers
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The ability to use a link or a customizable widget to invite your own participants
or those of a 3rd party recruiting firm/panel
Account Manager
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Advice and support in your test script and overall test planning
PII Protection
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Enables the blocking of screen recording during sensitive moments in the test journey, to protect personal identifiable information
Pricing System
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We charge on a "Per Participant" basis, based on the maximum session time you define for each participant
Userlytics Participant Panel
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A global panel of almost 200,000 respondents, segmented by demographic filters and behavioural screeners
Demographic Filters
Custom Recruitment / Screener
Highlight Reel
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A collection of tagged clips, encompassing the key events and comments of a single project or multiple projects, as well as shareable and hyperlinked annotations
Audio Transcription
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An AI based audio transcription, time stamped & searchable, allowing you to easily locate
key moments in the audio transcription, and click to go directly to the relevant timeline moment in the session recording
Unlimited Admin Seats
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Create and manage as many Admin Accounts as needed with colleagues or clients. Set up different permissions and numbers of credits for each account
Free Client Credits
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One free "Client Credit" (Client supplied participant) for every "Userlytics Panel Credit" (Userlytics supplied participant) that is purchased
Custom Project
For marketing and UX Agencies
30 minute increments
All Countries
Advanced
Pay As You Go
For medium companies & large enterprises
30 minute increments
All Countries
Advanced
Enterprise Unlimited
Personalized Configuration
60 minute increments
All Countries
Advanced
DIY
For Startups and small Business
15 minute increments
US, UK, Canada & Australia
Basic
Optionally, for any plan, analysis, reporting & recommendations!
FAQ
What does "picture-in-picture" mean and why is so important?
"Picture-in-Picture, in the context of usability and user testing, refers to the simultaneous recording of the participant
who is undertaking the interactions, and the screen that the participant is interacting with. It allows you to ensure the participant
providing you feedback is actually your target Persona. It provides a rich set of contextual insights.
And it adds perceptual depth to the UX insights generated by your user experience test session.
What is the Userlytics Global Participant panel?
Almost 200,000 participants, from around the world, segmented by demographic filters and behavoural screeners
to enable you to select the most relevant target Personas for your user experience tests.
How does Userlytics differentiate it self from its competitors?
Userlytics was the 1st company in 2009 to offer webcam + screen + audio recording of participants
in remote unmoderated user testing sessions. And it remains one of the few platforms capable of doing so today.
It is the only platform to incorporate branching logic into qualitative unmoderated UX test scripts.
It is one of the few platforms that combines online qualitative video based participant session recording with
quantitative data such as time on task, success/failure, system usability scale and other metrics.
Also one of the few platforms to enable screen blocking during sensitive moments in the test journey to protect personal identifiable information (PII Protection). It combines a state of the art platform (annotations, highlight reels, transcription...) with a global participant panel, both B2B and B2C, including narrow Persona targets defined through demographic
filters and behavioural screeners. With a QA review process to ensure you only receive the best and most insightful feedback.
Why is Branching Logic important?
Unmoderated user testing has the advantage of scalability, whereas moderated usability testing has the
advantage of personalization. Branching logic, allowing you to create personalized test scripts that depend upon
the actions and responses of each participant, combines the scalability of unmoderated UX testing
with the personalization of moderated usability testing.