Select Desired Pricing Model

Participants supplied by Userlytics or Me Only Me

Leverage a state of the art platform and choose between our global panel of over 750,000, or your own pool of participants as needed, on a project by project basis.

Leverage our state of the art platform with your participants, or those of a third party

QUICK & EASY

Try commitment free
From

$49 per participant

  • Picture-in-picture recording
  • Test annotations
  • Privacy protection
  • Testing Sessions priced in 15-minute increments
  • Participant Panel (US, UK, Canada, Australia, Germany, France & Spain)
  • No minimum number of participants
  • Demographic Filters (Basic)
  • First participant test session free
  • QA reviews of each panel participant result
Additional Detailed Comparison

ANNUAL ENTERPRISE

Scale As You Go
From

$ 69 per participant

Volume discounts as low as $34 per participant!
  • Picture-in-picture recording
  • Test annotations
  • Privacy protection
  • Testing Sessions priced in 30-minute increments
  • Minimum of 50 Userlytics participants required per year
  • Use our Panel, or Bring your Own Participants
  • Global panel of participants
  • Highlight Reels showcasing test results
  • AI Transcriptions
  • Customizable Screener Questions
  • Personal Userlytics Account Manager
  • Card Sorting
  • Tree Testing
  • Demographic Filters (Advanced)
  • Unlimited Seats or Accounts
  • Bring your own Participant for Free*
  • Live Conversations New
  • QA reviews of each panel participant result
Additional Detailed Comparison

* For every purchased testing session with a Userlytics participant, receive one free testing session with your own participant.

CUSTOM PROJECT

For "One-Off" Projects
From

$99 per participant

  • Picture-in-picture recording
  • Test annotations
  • Privacy protection
  • Testing Sessions priced in 30-minute increments
  • Minimum of 5 participants required
  • $69 per participant when you provide participants
  • Global panel of participants
  • Highlight Reels showcasing test results
  • Customizable Screener Questions
  • Personal Userlytics Account Manager
  • Demographic Filters (Advanced)
  • Special Participant Recruitment Services
  • QA reviews of each panel participant result
Additional Detailed Comparison

Detailed Comparison

(Starting price per participant)
Quick &
Easy
$ 49
Annual
Enterprise
$ 69
Custom
Project
$ 99
General features
All Digital Assets Websites, mobile apps, desktop applications, prototypes, and competitor assets
Prototype Testing Compatibility with all prototype platforms such as Invision, Proto, Axure, Adobe XD, Justinmind, etc.
Configurable Testing Webcam, screen & audio recording + metrics, or only screen & audio recording + metrics, or only audio recording + metrics
Unlimited Seats or Accounts Create and manage as many seats or accounts as needed with colleagues or clients. Set up different permissions and credits for each seat or account
Time Increment Pricing We charge on a "per participant" basis, based on the maximum session time you define for each participant
Priced in 15-minute increments
Priced in 30-minute increments
Priced in 30-minute increments
Minimum Number of Participants The minimum number of participants required for this price plan
No minimum
50/year
5
Concurrent Testing You can launch as many concurrent/simultaneous tests as you’d like
NA
NA
Participant Panel Hone in on your target audience by choosing from our panel of over 750,000 testers
US, UK, Canada, Australia, Germany, France & Spain
Global
Global
Demographic Filters Hone in on your target audience with participant filters that you can set for each test
Basic
Advanced
Advanced
Bring your own Participants You have the ability to use a link or a customizable widget to invite your own participants or those of a third party recruiting firm to take your targeted UX test
Screener Questions Build a set of customized questions to target your key demographic
Branching Logic Define a participant’s next task or question depending on what they answer to the previous question, allowing the test script to be personalized to each participant
Advanced Metrics A series of quantitative metrics allowing the usability and UX benchmarking of different prototypes and/or competitor assets (Time on Task, Success/Failure, System Usability Scale, SEQ, NPS)
Picture-in-picture recording Includes the webcam view of participants, the screen they are interacting with, and their audio
Test annotations These are brief comments you can add to specific timeline moments of a video, highlighting important events
Highlight Reels A collection of tagged clips, encompassing the key events and comments of a single project or multiple projects, as well as shareable and hyperlinked annotations
AI Transcriptions An AI based audio transcription, time stamped & searchable, allowing you to easily locate and jump to key moments in the audio transcription
Card Sorting An information architecture technique that shows how participants group items ("cards"), into categories that either you,the participant, or both define
Tree Testing An information architecture technique where participants are asked to show where they would go to find a topic/item from within a hierarchical "tree" that you define
Privacy protection Enables the blocking of screen recording during sensitive moments in the test journey to protect personally identifiable information
Personal Userlytics Account Manager A Userlytics expert is assigned to you to provide advice and support in your test script and overall test planning
QA Reviews of each Panel Participant Result A Userlytics expert will assess each participant test result for quality and accuracy

STARTER

Beginner plan
From

$399 per month

  • Unlimited Tests & Participants
  • Picture-in-picture recording
  • Test annotations
  • Highlight Reels showcasing test results
  • Customizable Screener Questions
  • Card Sorting
  • Tree Testing
  • Privacy protection
  • 30-minute max session duration
  • 1 Seat or Account
Additional Detailed Comparison

PREMIUM

Advanced Features
From

$499 per month

  • Unlimited Tests & Participants
  • Picture-in-picture recording
  • Test annotations
  • Highlight Reels showcasing test results
  • Card Sorting
  • Tree Testing
  • Customizable Screener Questions
  • Privacy protection
  • 60-minute max session duration
  • Up to 20 AI transcribed sessions per month
  • 2 Seats or Accounts
Additional Detailed Comparison

UNLIMITED

Customize to Your Needs

Request Free Trial

  • Unlimited Tests & Participants
  • Picture-in-picture recording
  • Test annotations
  • Highlight Reels showcasing test results
  • Card Sorting
  • Tree Testing
  • Customizable Screener Questions
  • Privacy protection
  • 60-minute max session duration
  • Up to 100 AI transcribed sessions per month
  • Personal Userlytics Account Manager
  • Unlimited Seats or Accounts
Additional Detailed Comparison

Detailed Comparison

(Price per month)
Starter
$ 399
Premium
$ 499
Unlimited
$ Custom
General features
Prototype Testing Compatibility with all prototype platforms such as Invision, Proto, Axure, Adobe XD, Justinmind, etc
Concurrent Testing You can launch as many concurrent/simultaneous tests as you’d like
All Digital Assets Websites, mobile apps, desktop applications, prototypes, and competitor assets
Configurable Testing Webcam, screen & audio recording + metrics, or only screen & audio recording + metrics, or only audio recording + metrics
Number of Seats or Accounts The number of seats or accounts you can create. You will be able to set unique permissions and credits for each seat or account
1
2
Unlimited
Max Session Duration
30 minutes
60 minutes
60 minutes
Screener Questions Build a set of customized questions to target your key demographic
Unlimited Tests & Participants Launch as many tests as you wish, with no limitations on concurrent tests taking place at the same time or the number of participants per test
Branching Logic Define a participant’s next task or question depending on what they answer to the previous question, allowing the test script to be personalized to each participant
Advanced Metrics A series of quantitative metrics allowing the usability and UX benchmarking of different prototypes, and/or competitor assets (Time on Task, Success/Failure, System Usability Scale, SEQ, NPS)
Picture-in-picture recording Includes the webcam view of participants, the screen they are interacting with, and their audio
Test annotations These are brief comments you can add to specific timeline moments of a video, highlighting important events
Highlight Reels A collection of tagged clips, encompassing the key events and comments of a single project or multiple projects, as well as shareable and hyperlinked annotations
Card Sorting An information architecture technique that shows how participants group items ("cards"), into categories that either you,the participant or both define
Tree Testing An information architecture technique where participants are asked to show where they would go to find a topic/item, from within a hierarchical "tree" that you define
AI Transcriptions An AI based audio transcription, time stamped & searchable, allowing you to easily locate and jump to key moments in the audio transcription
20 / month
100 / month
Privacy protection Enables the blocking of screen recording during sensitive moments in the test journey to protect personally identifiable information
Personal Userlytics Account Manager A Userlytics expert is assigned to you to provide advice and support in your test script and overall test planning

Professional services: Analysis, Reporting & Recommendations

Scale your UX research with expertly designed test scripts and actionable user experience reports, complete with detailed recommendations.

Schedule a Demo

FAQ

"Picture-in-picture, in the context of usability and user testing, refers to the simultaneous recording of the test participant and the screen that the participant is interacting with. It allows you to ensure the participant providing you feedback is actually in your brand’s target audience. It provides you with a rich set of contextual insights, and adds depth to the UX insights generated by your user experience test session.

The Userlytics global participant panel refers to our pool of almost 750,000 participants, from around the world, segmented by demographic filters and behavioral screeners to enable you to select the most relevant target testers for your user experience tests.

Branching logic allows you to create test scripts that depend upon the actions and responses of each participant, allowing you to personalize the test script of each tester. This testing method combines the scalability of unmoderated UX testing with the personalization of moderated usability testing, giving UX researchers invaluable insights to improve their customer experience.

Userlytics was the first company in 2009 to offer webcam, screen recording, and audio recording of participants in remote unmoderated user testing sessions, and it remains one of the few platforms capable of doing so today. The platform allows brands to quickly run user experience tests on any websites, apps, platforms, and more. It boasts efficient and effective testing features like picture-in-picture, which is the ability for remote UX test screens to show the platform being tested alongside video footage of your tester completing prompts and asks; flexible pricing; its own panel of over 750,000 testers to meet your brand’s unique demographic needs; card sorting, where participants organize topics into categories and give invaluable information about a website’s architecture; tree testing, a usability technique for evaluating the findability of topics in a website; and a revolutionary no-download web recorder for easy participant onboarding. On top of its many state-of-the-art UX testing features, Userlytics is one of the few platforms to enable screen blocking during sensitive moments in each test to protect personal identifiable information.

Compared to our competitors, entering into a basic level plan at Userlytics is more affordable, without sacrificing our most valuable testing features. At our entry level pricing plans, clients can still take advantage of our huge panel of participants, advanced filter options, moderated sessions with our built in web recorder, card sorting and tree testing, and screener questions. Our quality assurance review of each participant’s test results is available at all yearly plan levels and at our custom, one-off project level (Quick & Easy, Annual Enterprise, and Custom Project). Our advanced demographic filters, which allow you to hone in on your target customer, are also available at all annual plan levels and for those paying for projects on a one-off basis. And our live conversations feature, which allows you to quickly launch real time conversations and screen/webcam sharing with your participants, is available at any annual plan price point, which starts at only $3,450/year.

Userlytics is a great choice if you want to conduct short, easy tests for a reasonable price, want a wide range of testing capabilities and metrics, and want hands-on, personalized customer support. Userlytics' blend of top UX testing features, dedicated team members, and true dedication to improving the field of UX research makes it a great choice for companies looking to improve their customer experience and grow their business.