How Remote User Testing Works

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How it works

Design your User Testing Script
Design your User Testing Script
Select the asset to user test
  • website
  • mobile app
  • prototype
  • competitor asset...
Receive picture-in-picture remote user testing videos
Receive picture-in-picture remote user testing videos
Annotate the user testing videos, download or share them
Annotate the user testing videos, download or share them
Analyze the Usability Testing Metrics
  • Time on Task
  • Success/Failure Ratios
  • System Usability Scale (SUS)
  • Net Promoter Score (NPS)
  • Single Ease Question (SEQ)...
Share a Private Labelled Dashboard for each project with your own logo
Share a Private Labelled Dashboard for each project with your own logo
Request an Executive Summary Report with Recommendations
Request an Executive Summary Report with Recommendations
Check it out! Free Demo

Types of assets you can optimize with remote user testing

optimize-with-remote-user-testing
  • Website designs and landing pages
  • Prototypes, wireframes or concepts
  • Online campaigns and Media Planning
  • TV commercials, Online videos
  • Desktop applications and Enterprise SW UI
  • Mobile Applications and Platforms
  • Competitive Evaluations
  • Search Engine Optimization (SEO)
  • QA Testing & Debugging

We make it easy

Now you can receive daily user testing input on your concepts, prototypes, applications, websites, advertisements and media planning.

Watch and listen to participants, anywhere in the world, as they conduct usability tasks, answer questions, react to stimuli and interact with your prototype or production assets.

User test assets of any type, set up personalized tasks and questions based on the responses and actions of each participant through conditional logic (branching logic) based user testing.

Take advantage of our picture-in-picture video based user testing, review videos at variable speeds, create hyperlinked in-video annotations, download or share results, even on a white labelled basis.

Track key user testing metrics such as time on task, success/failure ratios, system usability scale (SUS), net promoter score (NPS), single ease question (SEQ) and similar.

You can iterate and repeat throughout the user testing design cycle including concept, prototype, Beta, launch, optimization, redesign and everything in between.

Because participants do not need to travel anywhere and can conduct the user testing study in their own home, workplace, or preferred setting when most convenient to their schedule, now you can reach your real Persona, anywhere in the world, at any time, in real time.

And because of conditional logic (branching logic), you can create customized tasks and instructions that depend on the actions and responses of each user testing participant. So you get the best of scalable unmoderated usability testing and personalized moderated usability testing.

Optimize the Usability Experience

Example Highlight Reels

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