What if I have technical problems during the usability test?
Technical problems during the usability test . Because our clients come to us for quick results your slot in a user test may be taken by…
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What Happens if the Test Creator Cancels the Live Conversation?
If the test creator cancels the Live Conversation more than 4 hours ahead of the scheduled time, you will be given a notice and may…
What do usability activities consist of?
What do usability activities consist of? Examples of past user experience tasks include:
What do I have to write in the PayPal section?
What do I have to write in the PayPal section? You need to define the email address that is linked to your PayPal account (which…
What do I have to do during a user test?
What do I have to do during a user test? You need to follow the usability test instructions as provided by our client (see following…
What countries are supported for testers?
If your country supports PayPal, you should have no trouble participating in tests on Userlytics. At this time, PayPal is our only available payment method,…
What computer hardware and software do I need to be a user tester for Userlytics?
What hardware and software do I need to be a user tester for Userlytics? You will need: Mac with OSX 10.11 or higher OR a…
What are Matrix Questions, and How Can I Add Them to my Study?
A matrix question is a study activity that groups together all the relevant questions on a particular topic in a row-column format. This simplified activity…
Userlytics’ Credit Usage Calculator
We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline…
Unmoderated VS Moderated UX Studies
Our study builder gives you the option between conducting unmoderated UX studies, or moderated UX studies. Both types of studies are effective and can help…