Since 2009 we have been helping multinationals, agencies and innovative firms improve the user experience of their websites, apps and prototypes. Our scalable pricing model and worldwide panel allows for any combination of volume and target Persona, and our professional services include senior UX Consultants in both Europe (Madrid) and the USA (Austin & Miami) who can help you run both moderated and unmoderated studies.
See the participants who are providing feedback. Add contextual non-verbal communication insights to your projects.
With this feature you can block the recording of the screen (while maintaining webcam and audio... recording) during any task(s), extremely useful when the tester has to enter sensitive information (credit card data, identity numbers, address ...)
Read moreThe customized (unlimited) screener capability allows you to better define your target person, adding... custom targeting criteria to the demographic filters you have selected.
Read moreWith this logic you can redirect participants to certain tasks based on the answers of a previous question.
With this feature you can use your own logo instead of the Userlytics logo, as well as your own colour code... , on the “Share Project Results” landing pages and participant invitation pages, especially useful for agencies.
Read morePreformatted and automatically calculated. And hyperlinked with deep links so you can
easily move...
from a metric of a particular participant to the recording and
timeline moment when the event/comment happened:
- Time on Task
- Success/Failure
- SUS
- NPS
- Rating Questions (Customizable Scale)
- Single / Multiple Choice
- Tree Testing
- Card Sorting
- (Soon) SUPR-Q
- (Very soon) ClickStream
With this feature you can receive an AI generated searchable transcription of... , on the “Share Project Results” landing pages and participant invitation pages, especially useful for agencies.
Read moreYou can identify key pain points and insights, annotate them, and auto... matically create a highlight reel of key clips grouped around common themes (from one or several studios). You can easily share clips, highlight reels, excel files of metrics and entire projects with your colleagues and stakeholders.
Read moreWith this advanced automated system you can create advanced reports on... the fly, with deep linking to the key annotations, clips, and highlight reels. Share it easily through a public link or only to certain users.
Read moreUnlimited seats and accounts with multiple permission sets and dynamic... allocation of test credits to multiple departments, for a true Enterprise Wide system of account management.
Read moreAn Information Architecture "mental model" technique that shows how participants group items ... "Cards", into Categories that either you or the participant define (or both!).
Read moreAn Information Architecture "mental model" technique where participants ... are asked to show where they would go to find a topic/item, from within a hierarchical "tree" that you define.
Read moreUserlytics has a global panel of over one million participants from around the world. We use a Picture-in-Picture (PiP) system so you can obtain non-verbal contextual insights and information from the participants. This also ensures that the participant meets your target Persona
In addition, Userlytics results are reviewed by a dedicated QA review team to ensure the quality results our clients required.
Our clients can also bring their own participants, even customizing the landing pages with their own logo, colour scheme and copy.
Some of the thousands of companies that have optimized their user experience by partnering with Userlytics: