Differences between Userlytics and UserZoom
Looking for a UX testing tool and comparing your options? Let us make the process easier for you. Here are some key reasons why you should consider Userlytics as a UserZoom alternative.
 |  | ||
|---|---|---|---|
| Flexible Plans | Unlimited Concurrent Testing | Unlimited | |
| Unlimited Nº Participants/Test | Unlimited | ||
| Easy Participant Onboarding | "No Download" Recorder | ||
| Overlay Recorder | |||
| Propietary Panel | Propietary Panel | Mostly uses a 3rd party panel | |
| Quality Control | Less control over quality/turnaround time for responess | ||
| Global Panel | Smaller International Panel | ||
| Account Manager | Premium Account Manager/Dedicated Support | Bad reviews on G2 regarding support quality | |
| Easy test setup | UI | ||
| AI UX Analysis | Uses artificial intelligence to analyze qualitative study sessions and quickly identigy actionable insights | ||
| Security | ISO 27001 Certification, SSO | SOC 2 Certification | |
| Highest ratings | On G2 & Capterra | 4.5 | 3.2 |
| High mobile app rating | On App Store & Play Store | ||
| QA Review | QA Review of every Userlytics Panel result | ||
| Image/photo submission testing | Image/photo submission testing | 3rd party workaround | |
| Highlight Reels creation | Easy highlight reels creation |
 |  | |
|---|---|---|
| Flexible Plans | ||
| Unlimited Concurrent Testing | Unlimited | |
| Unlimited Nº Participants/Test | Unlimited | |
| Easy Participant Onboarding | ||
| "No Download" Recorder | ||
| Overlay Recorder | ||
| Propietary Panel | ||
| Propietary Panel | Mostly uses a 3rd party panel | |
| Quality Control | Less control over quality/turnaround time for responess | |
| Global Panel | Smaller International Panel | |
| Account Manager | ||
| Premium Account Manager/Dedicated Support | Bad reviews on G2 regarding support quality | |
| Easy test setup | ||
| UI | ||
| AI UX Analysis | ||
| Uses artificial intelligence to analyze qualitative study sessions and quickly identigy actionable insights | ||
| Security | ||
| ISO 27001 Certification, SSO | SOC 2 Certification | |
| Highest ratings | ||
| On G2 & Capterra | 4.5 | 3.2 |
| High mobile app rating | ||
| On App Store & Play Store | ||
| QA Review | ||
| QA Review of every Userlytics Panel result | ||
| Image/photo submission testing | ||
| Image/photo submission testing | 3rd party workaround | |
| Highlight Reels creation | ||
| Easy highlight reels creation | ||
Leverage our state-of-the-art
user research platform
Unlimited seats and accounts.
Collaborate with your entire team, for no extra fees. Userlytics allows for unlimited User, Admin and Super Admin seats and accounts at no additional cost. Feel the impact of truly democratized research.
Largest international proprietary panel of over 2 million participants
B2B, B2C, very narrow target Personas – no matter what users you need to target, we have you covered.
Most advanced security processes and systems.
We maintain our ISO 27001 certification and SSO, and are fully compliant with GDPR. Our cloud providers are certified to SOC Type I, II and III, and we are the only leading user research platform with all EU data stored and processed in the EU.
Best in class customer support.
Check us out on G2, Capterra and other rating platforms, or check our app ratings on the App Store and Google Play to see what our customers have to say about our professional peer support.
UserZoom Alternatives FAQs
UserZoom is a powerful UX testing tool, but if you're exploring alternatives, you might consider platforms like Userlytics, UserTesting, and UXtweak. These options offer varied features, pricing, and capabilities, allowing you to find the best fit for your UX research needs. For those looking for free or community-driven insights, exploring UserZoom alternatives on Reddit can also provide valuable user experiences and recommendations.
UserZoom offers comprehensive features for UX research, including participant recruitment and advanced analytics. However, whether it's worth it depends on your specific needs and budget. Alternatives like Userlytics offer unlimited concurrent testing and proprietary panels, which may provide more value depending on your research scope and team size.
While both Userlytics and UserZoom are top-tier UX testing platforms, they differ in several key areas:
- Flexibility: Userlytics offers unlimited concurrent testing, while UserZoom has more limitations.
- Ease of Use: Userlytics provides an overlay recorder and easy test setup with no downloads required, simplifying the participant experience.
- Support and Security: Userlytics boasts ISO/27001 certification and SOC 2 compliance, alongside superior customer support, making it a robust choice for secure, reliable UX research.
- Proprietary Panel: Userlytics offers a highly rated proprietary participant panel, while UserZoom’s options are more limited.
No, UserZoom and Zoom are entirely different platforms. UserZoom is a UX research tool designed for user testing and gathering insights on digital experiences. In contrast, Zoom is a video conferencing tool primarily used for virtual meetings, webinars, and online collaboration.
UserZoom Go is a more streamlined, user-friendly version of the original UserZoom platform. It’s designed for teams who need quick and easy usability testing without the full suite of advanced features that UserZoom offers. UserZoom Go simplifies the process, making it accessible for those who need effective UX testing with less complexity.
If you're looking for cost-effective or free alternatives to UserZoom, consider platforms like UXtweak which offer free plans with limited features, or Userlytics, which provides flexible pricing options that might suit smaller teams or projects.
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