Differences between Userlytics and Lookback
Looking for a UX testing tool and comparing your options? Let us make the process easier for you. Here are some key ways Userlytics and Lookback differ.
Userlytics offers a built-in global participant pool, eliminating the need for users to invite their own testers and streamlining recruitment. It also avoids data privacy concerns unlike Lookback’s requirement for participant personal information.
Userlytics also offers a more intuitive interface and faster onboarding, compared to Lookback’s reliance on a Google Chrome plugin, which can create compatibility issues. With robust video recording and analysis features, Userlytics simplifies usability insights. Additionally, Userlytics provides a stable platform free from the bugs and interruptions, making it the more reliable and versatile option.
How does our remote user testing platform works?
 |  | |
|---|---|---|
| Userlytics | Lookback | |
| Pricing & Plan Features | ||
| Multiple/ Unlimited Seats | ||
| Unlimited Concurrent Testing | ||
| Unlimited Number of Participants per Test | ||
| Unlimited Data Storage | ||
| Account System & Folders | ||
| Account System & Folders | ||
| AI-Powered Capabilities | ||
| Sentiment Analysis | ||
| AI Analysis | ||
| AI Transcription | ||
| Automatic Reporting | ||
| Testing Types & Methodologies | ||
| Interactive Path Flows/First Click Testing | ||
| Native Card Sorting | ||
| Native Tree Testing | ||
| X/5 Second Tests | ||
| Photo Submission Testing | ||
| Native Surveys | ||
| Ethnography Mobile Tests (Camera Tasks for Mobile ) | ||
| Mobile moderation | ||
| Moderated Test | ||
| Mobile Qual Testing | ||
| Prototype Testing | ||
| Unmoderated Test | ||
| A/B Testing | ||
| Longitudinal Testing/Diary Studies | ||
| Focus Groups | ||
| Accessibility testing | ||
| UX Consulting | ||
| Professional UX consulting services (Script design & Moderation, Reporting on results & competitor analysis Heuristic Analysis) | ||
| Analytics & Reporting | ||
| Prioritization Matrix | ||
| Heatmaps | ||
| Highlight Reels | ||
| Download Results | ||
| ULX Score | ||
| QA review of participant results | ||
| SUS, NPS, etc. | ||
| Support Services/Quick response time | ||
| View Participant Charts | ||
| Usage Reports | ||
| Panel & Participant Management | ||
| Designed to discourage Professional Testers from panel (no IP Detection 90 day exclusion) | ||
| Large Proprietary Panel | ||
| Bring Your Own Users | ||
| Advanced demographic filters for panel (Screener questions) | ||
| Unlimited screener answers to target niche partcipant profiles | ||
| Personalized email invitation | ||
| Multi-Language Tester UI | ||
| Recruiting Team | ||
| Save Audience Templates | ||
| Easy Participant Onboarding (No overlay recorder) | ||
| Platform Features | ||
| No Download recorder | ||
| Advanced Native Moderation Capability (Real time note taking Moderator control of test, IDI) | ||
| Post Session Notes (Annotations) | ||
| Overlay/Chrome Extension | ||
| Picture in Picture Recordings | ||
| Competitive Benchmarking | ||
| Live Intercept/Widget to collect responses | ||
| Invisible observers in a moderated session | ||
| Live Notes | ||
| Web-Based Recorder | ||
| Live Asset Testing (Website/App) | ||
| Integrations with Other Platforms | ||
| Security & Compliance | ||
| ISO 27001 Certification | ||
| SSO | ||
| PII Protection | ||
| Awards & Recognition | ||
| Highest rating on G2, Capterra, Trustradius Appstore & GooglePlay | ||
| Support | ||
| Dedicated Account Manager | ||
Leverage our state-of-the-art
user research platform
Unlimited seats and accounts.
Collaborate with your entire team, for no extra fees. Userlytics allows for unlimited User, Admin and Super Admin seats and accounts at no additional cost. Feel the impact of truly democratized research.
Largest international proprietary panel of over 2 million participants
B2B, B2C, very narrow target Personas – no matter what users you need to target, we have you covered.
Most advanced security processes and systems.
We maintain our ISO 27001 certification and SSO, and are fully compliant with GDPR. Our cloud providers are certified to SOC Type I, II and III, and we are the only leading user research platform with all EU data stored and processed in the EU.
Best in class customer support.
Check us out on G2, Capterra and other rating platforms, or check our app ratings on the App Store and Google Play to see what our customers have to say about our professional peer support.
Let’s work together on your
next UX study
Create positive user experiences and keep customers loyal to your product and brand.
discover our blog.