Help Center › Testers › Moderated Testing
Swiftly addressing common technical snags during moderated studies ensures uninterrupted, productive sessions. Here’s how you can troubleshoot your UX moderated study, whether using desktops or…
Help Center › Testers › Getting Started
Should I use an External Microphone? No. Often times the use of external microphones will interfere with the sound recording, so please avoid them if possible…
Help Center › Testers › Moderated Testing
Userlytics’ Live Conversations web recorder makes it quick and easy for testers to join the fun and interesting moderated user experience tests with brands from all…
Help Center › Testers › Mobile Testing
Help Center › Testers › Getting Started
I’m new to remote user testing, what kinds of things should I know? You don’t need to know anything about usability testing to be one…
Help Center › Testers › Getting Started
What happens when I’m using 2 screens with extended desktop for this user test. How will I know, which one is being recorded? Userlytics always…
Help Center › Testers › Getting Started
Sometimes we require our testers to take a qualification test.
Help Center › Clients › Getting Started
We are sorry to let you know that, at this moment, the only payment method we offer is PayPal and we do not have any other payment options available.…
Help Center › Testers › Getting Started
What happens if I don’t want to have the Userlytics Recorder on my computer when I’m not performing a usability test? You can remove it…
Help Center › Testers › Getting Started
You may be operating within a corporate and/or firewall protected environment that does not allow you to download applications from the Internet. Some of our…