If you ever decide that Userlytics is no longer the right fit for your simplified and effective remote usability testing needs, you can cancel your account directly from your dashboard. Go to the “Profile Settings” section within your client dashboard to begin the cancellation process.
Once you arrive on your profile settings, you will see the option “Deactivate Account” at the bottom of the page. Click on it.
You will be prompted to confirm your choice and write your account’s email address for confirmation.
Once you’ve entered your email address, simply click the “Yes, Delete it” button to confirm your request. Your information will be permanently removed from our system within 24-72 hours. If you change your mind, please note that Userlytics will retain a data backup for 90 days after your deletion request.
