Userlytics Glossary
Navigate the fascinating world of UX with our comprehensive glossary. Unlock definitions, discover key concepts, and become fluent in the language of user experience!
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Omnichannel Testing
In today’s connected world, customers engage with businesses through many channels. These include websites, mobile apps, social media, chatbots, email, phone support, physical stores, and more. While multichannel means having multiple ways to interact, Omnichannel goes further. Omnichannel Testing is a detailed process that examines user experience across connected channels. It makes sure the customer…
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