User Testing Panel – Find the ideal participants for your research

Yes, you may invite participants from our Global Participant Panel, or use a 3rd party panel provider, or invite participants yourself by sending them invitation links or posting them on your website or social media sites. Contact us for a customized recruitment quotation from anywhere in the world, at any incidence level.

Experts generally agree that using 5-15 participants per qualitative user test iteration will uncover 80% of usability issues, and is the most efficient manner to conduct agile user experience testing. We have found that it is more efficient and cost-effective to conduct numerous small sample studies iteratively, and then use multivariate testing at the end of the process with larger samples to conduct final optimization.

You can filter our remote user testing panel for education, age, gender, employment status, household income, education, civil status and similar. In addition, you may define a behavioural screener to select usability test participants based on highly specific demographic profile criteria, both B2B and B2C, from around the world to target your specific target Person for your remote usability test.

The Userlytics user experience test panel comprises crowd-sourced respondents from all backgrounds. However, most of our clients ask us to custom recruit highly specific demographic participants from around the world.

Our remote user testing participants are rated by our clients and we use those ratings as a selection basis for remote user test projects. In some cases our clients ask us to recruit first time usability test participants, in other cases we are asked to provide the same participants for a set of repeat sessions.

Yes, you can! If you rate a result as a “1 Star”, within 7 days of receiving the result (or simply by letting operations@userlytics.com know), we will conduct a second in-depth review. We will replace the result if: Participant was not following a “Think Aloud” protocol, Participant was not making a good faith effort to follow instructions, There were technical issues with the recording. If however, the instructions were confusing (and you had not taken advantage of our optional Professional Services and had us design the test script), or, there was a bug in the test asset you directed participants to, then participants will be paid their incentives, and the credit(s) used will not be replaced (We can however still delete the result from your account if you wish)

Yes. Participants can reuse the invitation link multiple times. It will generate a different code each time, which can be used each time with the Userlytics Recorder.

Yes, of course! Once you click on the test, you are taken to each participant's recording. You can simply click on the desired participant and on 'Participant information', where you will see all the filter details.

Those responses will be shown alongside the name, under the Participant Information.

By default, you will have access to our participant's first name, last name, initials, country, age, gender, and type of device they are using. Per our Customer Terms & Conditions, clients cannot request PII (address, credit card number, social security number, email address, driver's license number, etc.) unless they have previously coordinated with Userlytics and requested consent from our participants. In case you ever want to gather any other information from our participants you can ask for it in the screener and in case you want to ask for personal information you would have to add a consent question in the screener as well. Please just keep in mind this would make recruitment more difficult as most participants don't want to share their personal information.

Userlytics selects the right participants for a study by custom recruiting highly specific demographic participants from around the world. You can also use screening questions to filter out participants who do not meet your specific criteria. This targeted selection ensures that feedback comes from the most relevant users for the product or service being tested.

A user testing panel is a group of individuals selected to test and evaluate a product, service, or interface. This panel provides feedback on usability, functionality, and overall user experience. The purpose is to uncover any issues or areas for improvement from the perspective of end users. User testing panels can be used at various stages of product development, from early prototypes to final products, and can involve both quantitative and qualitative feedback methods.

Using a user testing panel is important because it provides direct insights from real users about a product’s usability, design, and functionality. This feedback helps identify issues, understand user needs, and make informed decisions to enhance the product experience, ultimately leading to a more user-friendly and successful product.

Userlytics’ 2 million global panel is special because it offers an extensive and diverse range of testers from over 150 countries, accurately representing each country’s demographics. This diversity ensures that no matter the geographical location, language group, age bracket, or income level targeted, Userlytics’ panel can provide comprehensive and varied user feedback, making it a powerful tool for user testing across global markets.

We are working on making the platform 100% accessible for testing of participants with disabilities. If you are thinking of launching this type of study, please consult us first at operations@userlytics.com so we can assist you.

Yes, our operations team can reach out to the participant in question to try to find out more about the issue they faced and find a solution. You should share the participant's name and the information you require.

Yes! Many clients re-invite past participants for follow-up studies. Keep in mind we can only guarantee 99% probability as we don't know their availability. Our support team can help you with this request. Simply share their name and the study you'd like for us to re-invite them to.