UX Researcher, Accessible Product Designer, and author Stéphanie Walter brings over a decade of experience designing complex enterprise products across industries like banking, automotive, and healthcare. In this episode, we explore what it truly takes to scale accessibility inside large organizations and turn good intentions into standard practice.
The discussion stems from the reality that, according to Stéphanie, accessibility must move from a simple WCAG compliance checklist to a company-wide discipline. From her early career lessons to her ongoing consulting work, Stéphanie unpacks how teams often exclude users by believing they “don’t have users with disabilities.
She shares practical methods for embedding accessibility into everyday design processes and explains why understanding the broad spectrum of disability is crucial for modern enterprise teams.
What you’ll learn:
- Why treating accessibility as a simple checklist fails and how starting small builds momentum.
- Practical ways to include disabled people in usability research rather than just using them for technical QA testing.
- Why the myth of “we don’t have disabled users” is a dangerous misconception that ignores the broad spectrum of disabilities.
- Building allies across development and QA teams to make accessibility part of the “definition of done”.
- Concrete daily practices for designers
- And more!
Key Takeaway
“I think you need to go beyond checkboxes and people need to understand it’s not about doing the checklist of WCAG… start somewhere, just start. It might be scary, but someone needs to kickstart the movement.” — Stéphanie Walter, UX Researcher & Accessible Product Designer
Listen Now
Tune in to this episode of UX Spotlight by Userlytics to learn actionable methods and mindset shifts for building enterprise products that work for everyone at scale.
About the Guest
Stéphanie Walter
Stéphanie Walter is a UX Researcher, Product Designer, accessibility expert, global speaker, and author of the book Journey Mapping. She has more than a decade of experience designing complex enterprise products across banking, automotive, healthcare, and travel. Her work focuses on embedding accessibility into design systems and culture, and she regularly shares her insights and favorite tools through her weekly newsletter.
Contact Stéphanie WalterAbout the Host
Denis Cristea
Denis Cristea is the host of UX Spotlight by Userlytics, a podcast where UX professionals share the stories and thinking behind digital experience research. With a background in media, content production, and UX-focused storytelling, Denis brings a conversational and practical lens to discussions about research, insights, and impact.
Schedule a Free DemoAbout UX Spotlight by Userlytics
UX Spotlight by Userlytics features conversations with UX researchers, designers, and industry experts exploring how research shapes better digital experiences. New episodes are released monthly. Follow Userlytics on LinkedIn, X, and Instagram, and subscribe on YouTube and your favorite podcast platform to stay up to date.
