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Redesigned Userlytics Mobile Tester Experience

The new Userlytics Mobile Tester Experience for iOS and Android introduces a simpler and more intuitive way for participants to access studies, prepare for sessions,…

Your result didn’t upload? (Recover files in iOS)

If you want to recover the video files from your iOS device please follow these steps: This process only applies if you had an error during…

Your result didn’t upload? (Recover files in Android)

This process only applies if you had an error during the upload process. https://play.google.com/store/apps/details?id=com.cxinventor.file.explorer&pcampaignid=web_share As soon as we receive the files, we will let you know…

Troubleshooting Guide for Black Screen Issue in Android Test Recordings

Heads Up: This list of workarounds is arranged from the quickest to the last alternative. Quick Steps 1. Restart Your Device 2. Reinstall Userlytics Recorder…

Mobile unmoderated study example for testers

How to Launch a Userlytics Test on iOS: for Panel Testers

Userlytics allows testers the flexibility to take fun, easy, and PAID usability tests right from their mobile phones. Whether you’re an iOS user or an…

How to Launch a Userlytics Test on iOS: for External Participants

Userlytics allows testers the flexibility to take fun, easy, and PAID usability tests right from their mobile phones. Whether you’re an iOS user or an…

How to Launch a Userlytics Test on Android: for Panel Testers?

Userlytics allows testers the flexibility to take fun, easy, and PAID usability tests right from their mobile phones. Whether you’re an iOS user or an…

How to Launch a Userlytics Test on Android: for External Participants

Userlytics allows testers the flexibility to take fun, easy, and PAID usability tests right from their mobile phones. Whether you’re an iOS user or an…