Configure your account settings to match your needs

Userlytics’ Credit Usage Calculator, Userlytics’ Credit Usage Calculator We are thrilled to introduce you to our new feature, the Credit Usage Calculator. This tool is designed for admins and creators, aiming to streamline the process of estimating study costs and enabling you to focus more on insights rather than credit calculations. Getting Started For a… Read More »Userlytics’ Credit Usage Calculator

Userlytics utilizes a credit system as part of its usage based pricing plans to offer users a simplified way to utilize features and services across the platform. We offer two types of credits: Panel Credits and BYOU Credits. What is the Difference Between Panel Credits and BYOU Credits? Panel Credits Panel Credits can be used for either accessing… Read More »How the Userlytics Credit System Works

Meet PAM - Userlytics new and improved Project and Account Management system.

Learn how to remove seats or team members

Set up your Userlytics Profile, Set up your Userlytics Profile, Set up your Userlytics Profile If you have just created your Userlytics account, congratulations! Simplified and effective remote usability testing is now available 24/7. Below, we’ll show you how to get started with your account and set up the details of your profile so you… Read More »How to Set up your Userlytics Profile

Remove your Userlytics Account If you ever decide that Userlytics is no longer the right fit for your simplified and effective remote usability testing needs, you can easily cancel your account directly from your dashboard. To begin the cancellation process, start by going to the “Profile Settings” section within your client dashboard. Once you arrive… Read More »How to Remove your Userlytics Account

How to Request Account Invoices Currently, there is not a way to access invoices from within your Userlytics account, although we are implementing this feature in our next update. If you would like a copy of your account invoice, please email operations@userlytics.com and someone from our finance team will send you the invoice via your… Read More »How to Request Account Invoices

Different Types of Account Users and Roles When you get a Userlytics plan, you can set up different roles for your team members. These roles control what people can do in your account. There are three types: Super Admin, Admin, and User. What Capabilities Does Each Account Role Have? Admin Visible: Has full access, can… Read More »Different Types of Account Users and Roles