About Jorge Arango
Jorge Arango is an information architect, author, educator, consultant, and speaker with nearly three decades of experience designing digital systems and experiences. Originally trained as an architect, he has brought architectural thinking into the digital world, focusing on how information can be structured to help people understand complex systems, find what they need, and make better decisions.
He is the author of Duly Noted and Living in Information, and co-author of Information Architecture: For the Web and Beyond. His work extends information architecture far beyond website navigation, exploring broader questions around knowledge, structure, agency, and how people interact with information. More recently, Jorge has been examining the role of information architecture in AI, including context engineering, trust, conversational interfaces, and how better structured information can help AI systems produce more useful and relevant outcomes.
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Podcast
Beyond the Prompt: Why AI Needs Better Information Architecture
Latest Resources
- Beyond the Prompt: Why AI Needs Better Information Architecture
Podcast · Sep 18, 2026 - How AI Is Rewriting the B2B Buyer Journey
Webinar · Sep 3, 2026 - Userlytics Rolls Out Study Pulse and a New Wave of AI-Powered Tools, Advancing Its “Human in the Loop” UX Research Platform
News · Aug 20, 2026 - Follow Every Study from Launch to Analysis with Study Pulse
News · Aug 7, 2026 - Meet the Participant Waiting List – Never lose a moderated slot to a no-show again
News · Jul 31, 2026 - 10X Faster: How Userlytics’ UX Consulting and AI Insights Helped ArmadaCare Design a Better Member Portal
Case Study · Jul 30, 2026 - The “Empowered Team” Illusion and the Post-Figma Reality
Podcast · Jul 27, 2026