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You need to follow the usability test instructions as provided by our client (see following FAQs). It is very important that you speak your thoughts out loud as you follow the instructions. Try speaking and sharing your thoughts aloud during the entire user experience test. Some user tests require a webcam view, some do not. For those that do, it is important that it shows your face clearly.

You'll be user testing websites, prototypes, advertisements, videos and other types of material from small start-up companies to those of large well-known corporations. You can contact us before beginning a user experience test if you have doubts about its content.

When you sign up to be a user tester with Userlytics you will be asked to choose a user tester ID. Only clients who are paying for you to conduct a usability test will be allowed to view your demographic profile information, and they will not in any case be able to view your entire name. Userlytics may use portions of your user experience test feedback (including screen recordings, audio commentary, webcam recordings, written commentary), to create samples for potential clients or in marketing material. If you do not wish to have your user test feedback used in this manner then please do not sign up to become one of our UX testers.

You may be asked your opinion on things such as:

• Site navigation
• Overall concept
• Ease of use and intuitiveness
• Design, video, colors, layout
• Specific processes such as check out, log in, registration, search, utilities, etc.
• If you would use the site or recommend it to a friend
• If you remember a certain image or concept, or what you think it meant

We cannot tell you how often you will get an invite to test since it's a random process that will select testers from our data base and we send out invitations to a limited number of testers. If you make sure to answer the surveys and to complete your tester profile, this will increase your chances of getting invited.

Yes, no problem using either a desktop or webcam laptop. However, best to have only one webcam connected (and configured), so that the Userlytics Recorder can easily locate the webcam it needs to use.

Sometimes, before being accepted to a test, you will be asked a series of questions to determine if you are the right profile for a particular test. It is very important that you answer honestly, otherwise you may receive a poor rating and not be reinvited to test later on.

Once our client has reviewed and positively rated your test feedback, your test will be marked as "approved". Payments for approved tests are made once every 15 days.