Yes, no problem using either a desktop or webcam laptop. However, best to have only one webcam connected (and configured), so that the Userlytics Recorder can easily locate the webcam it needs to use.
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What languages do you support?
What languages do you support? You can write your test instructions and questions in any language or alphabet. In addition, for formative studies, you can set the language of the recorder UI and participant landing pages into any of the following languages: EnglishSpanish (Spain)Spanish (Latam)FrenchGermanItalianDanishDutchNorwegianChinese (Traditional)Chinese (Simplified)JapaneseKoreanEstonianPortuguese (Brazil)SwedishPolishTurkishFinnishRussian We can add additional languages upon request… Read More »What languages do you support?
How to re-install the Userlytics Web extension
Our extension only works with Google Chrome and Microsoft Edge. 1. In order to re install the extension please follow the below link depending on your browser. 2. Click on “Remove from Chrome” or “Remove” in Microsoft Edge. 3. Finally click on “Add to Chrome” or “Get“.
How to clear cookies and cache in my browser
In Chrome In Edge 1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu. 2. Click Privacy, search, and services on the left-side menu. 3. Under the section Clear browsing data, Click Choose what to clear. 4. Select Cookies and other site data and Cached images and files. 5. Click Clear Now. 6. Close Microsoft Edge completely for your changes to… Read More »How to clear cookies and cache in my browser
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Create positive user experiences and keep customers loyal to your product and brand.
Analytics tells you what,
Userlytics tells you WHY.