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DIY Plans

Features / Capabilities

Premium

Advanced

The monthly cost of your subscription plan.
Price per month
(billed annually)
$699
$999
Userlytics admin seats are special accounts granting user access to the platform account, used by team leaders or project managers for managing users, projects, and data analysis.
Seats
5
10
Max session duration sets the maximum time allowed for a user test.
Max Session Duration
60 min
60 min
Participants provided from the Userlytics panel go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated participants (Panel)
from $65 a session
from $55 a session
Participants provided by the client or a 3rd party provider go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated participants (BYOU)
UNLIMITED
UNLIMITED
Participants provided from the Userlytics panel. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Participants (Panel)
from $182 a session
from $153 a session
Participants provided by the client or a 3rd party provider. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Participants (BYOU)
50 per year
200 per year
Receive guidance and assistance from an appointed UX expert to get the most out of your Userlytics account.
Account Manager
A Userlytics expert will assess each participant test result for quality.
QA Review of every Panel Result
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.
Picture-in-Picture Recording
Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time.
Moderated Testing
Participants go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based.
Unmoderated Testing
Empower decisions with data through quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights.
Surveys/Quant testing
An information architecture technique that shows where participants would expect to find a topic from within a hierarchical “tree”.
Tree Testing
An information architecture technique that shows how participants group items (“cards”) into categories.
Card Sorting
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more.
Advanced Demographics
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience.
Advanced Metrics
An AI based determination of the way a participant feels about a given situation, or task
Sentiment Analysis
Userlytics’ AI UX Analysis tool offers automated insights for enhanced digital performance.
AI UX Analysis
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments.
AI Transcriptions
20 per month
100 per month
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development.
Website, App & Prototype Testing
Preliminary study questions designed to filter out participants that don’t meet your target demographic.
Advanced Screener Questions
A collection of annotated and hyperlinked video clips of key study moments.
Highlight Reels
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
Advanced Privacy Protection

Capabilities

Premium pricing plan
PREMIUM
Advanced pricing plan
ADVANCED
The monthly cost of your subscription plan

Price per month
(billed annually)

$499 $999
The number of team members that can access your Userlytics account or have their own login credentials.

Seats or Accounts

2 5
Unmoderated study participants for that you supply on your own or with the help of an external recruitment source.

Unmoderated Participants
provided by you or a 3rd party

UNLIMITED UNLIMITED
The maximum time you are allotted for each study session.

Max session duration

60 minutes 60 minutes
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments.

AI Transcriptions

20 per month 100 per month
Unmoderated study participants sourced from our global panel of over 2 million.

Unmoderated Participants
from the Userlytics Panel

$19 per participant*
Moderated study participants that you supply on your own or with the help of an external recruitment source

Moderated Participants
Provided by you or a 3rd party

50 are included for free. 
(Additional sessions at $10 per participant)
Moderated study participants sourced from our global panel of over 2 million.

Moderated Participants
from the Userlytics Panel

$138 per participant* 

Account Manager

Account Manager

Included 


*Limited to broad based (> 5% incidence rate) participants in USA, Canada, United Kingdom, Australia, Germany, France, Spain, Italy, Mexico, Brazil, India and South Africa.

Included in all plans
The features you need

Click on the features to learn more:

  • All Digital Assets

    Conduct usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.

  • Unlimited Concurrent Testing

    Userlytics allows you to launch multiple studies at the same time so you don’t have to wait in between studies to gain insights.

  • Branching Logic

    A question format that defines a participant’s next activity or question based on what they answer to the previous question.

  • Advanced Metrics

    NPS, SUS, single choice, multiple choice, success/failure, time on task and more...

  • Picture-in-Picture Recording

    Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.

  • Study Annotations

    Brief comments you can add to specific moments of a session video to highlight important events.

  • Bring your own Users

    You have the option to invite your own users to complete a usability study in addition to or instead of members from our global panel.

  • Privacy Protection

    Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.

  • QA Reviews of each Panel Participant Result

    A Userlytics expert will assess each participant test result for quality.

  • Unlimited Storage of Results

    Unlimited storage of study results and metrics, so you can keep gathering UX insights without worry.

  • ISO27001 and GDPR compliant

    Compliant with the top data protection certifications in the world so you know your data is safe and secure. The ONLY leading user testing platform with all EU data hosted and processed within the EU.

  • Single Sign On (SSO)

    Manage access to the Userlytics platform through your enterprise SSO.

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Tap into our Global Panel of over 2 million participants

Make sure your study reaches the right audience by tapping into our global panel of over 2 million participants, each reviewed by our team to ensure honest, quality feedback. Filter participants from over 150 different countries by age, gender, household income, and other demographic criteria.

Panel

Discover our UX Consulting Services

Don’t know where to start on your usability study, pressed for time, or just curious to see how an external UX Research Consultant could help? Let our UX Consulting team help you create the perfect study script, analyze your results, and create a detailed report with recommendations to optimize your user experience.

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Our reputation precedes us

Improving your customer experience is our priority, leading to notable recognitions from top raters in the following apps and websites.

App Store 4.5/5
Google Play 4.3/5
Capterra 4.7/5
TrustRadius 4/5
Trustpilot 4.6
G2 4.5/5
GetApp 4.5/5
Vendr Verified Seller 2024 Userlytics User testing platform
GetApp Cathegory Leaders 2023
GetApp Cathegory Leaders 2022
SaaSworthy Top 10 Most Popular Software Ux Q3 2021
SaaSworthy Top 3 Most Worthy Software Ux Q3 2021
SaaSworthy Top 10 Fastest Growing Software Ux Q3 2021
Innovatech Awards Winner 2022
Top Ux Provider Featured on Upcity
Badge g2 Leader Mid-market Winter & Spring 2024
Badge g2 High performer Small Business Winter 2024
Badges-28
Badge g2 Leader Europe Winter 2024
Badge g2 Small Business Best Support winter & Spring 2024
Badge g2 Leader Americas Winter 2024
Badge g2 highest User Adoption Spring 2024
Badge g2 Small Business High Performer Americas Spring 2024
Badge g2 Small Business High Performer EMEA Spring 2024
Badge g2 Leader Americas Spring 2024
Badge g2 Small Business High Performer Europe Spring 2024

Let’s work together on your
next user testing

Do you want to find the perfect plan for you?