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Differences between Userlytics and Playbook UX

Looking for a UX testing tool and comparing your options? Let us make the process easier for you. Here are some key ways Userlytics and Playbook UX differ.

Playbook

How does our remote user testing platform work?

Logo Userlytics Logo Playbook UX
Panel Size More than 1 million testers 1.6 million testers Smaller Panel
Easy Participant Onboarding “No Download” Recorder
Overlay Recorder
UX Consultans Professional services/team of UX consultans
X Second Tests X Second Tests
Advanced Native Moderation Capability Invisible observers Not Native, Needs to use Zoom
Real time note tasking Not Native, Needs to use Zoom
Moderator control of test Not Native, Needs to use Zoom
Schedulling Feature Not Native, Needs to use Zoom
No interactive task box/metrics Not Native, Needs to use Zoom
Security ISO 27001 Certification, SSO Soc 2
Highest Ratings On G2, Capterra, Appstore & GooglePlay 4.5 4.0
Webcam recording Webcam recording Only for moderated sessions
Support International support/quick response time Only via email/chat
Image Testing Image/photo submission testing
QA Review QA review of every Userlytics Panel result
Account Manager Premium Account Manager/Dedicated support
Logo Userlytics Logo Playbook UX
Panel Size
More than 1 million testers 1.6 million testers Smaller Panel
Easy Participant Onboarding
“No Download” Recorder
Overlay Recorder
UX Consultans
Professional services/team of UX consultans
X-Second Tests
X-Second Tests
Advanced Native Moderation Capability
Invisible observers
Not Native, Needs to use Zoo
Real time note taking
Not Native, Needs to use Zoo
Moderator control of test
Not Native, Needs to use Zoo
Schedulling Feature
Not Native, Needs to use Zoo
No interactive task box/metrics
Not Native, Needs to use Zoo
Security
ISO 27001 Certification, SSO Soc2
Highest Ratings
On G2, Capterra, Appstore & GooglePlay 4.5 4.0
Webcam recording
Webcam recording
Only for moderated sessions
Support
International support/quick response time
Only via email/chat
Image testing
Image/photo submission testing
QA Review
QA review of every Userlytics Panel result
Account Manager
Premium Account Manager/Dedicated Support

Leverage our state-of-the-art
user research platform

Unlimited seats and accounts.

Collaborate with your entire team, for no extra fees. Userlytics allows for unlimited User, Admin and Super Admin seats and accounts at no additional cost. Feel the impact of truly democratized research.

Customizable Features and Packages.

Largest international proprietary panel of over 1.6 million

B2B, B2C, very narrow target Personas – no matter what users you need to target, we have you covered.

Most advanced security processes and systems.

We maintain our ISO 27001 certification and SSO, and are fully compliant with GDPR. Our cloud providers are certified to SOC Type I, II and III, and we are the only leading user research platform with all EU data stored and processed in the EU.

Best in class customer support.

Check us out on G2, Capterra and other rating platforms, or check our app ratings on the App Store and Google Play to see what our customers have to say about our professional peer support.

Let’s work together on your
next UX study

Create positive user experiences and keep customers loyal to your product and brand.

Analytics tells you what,
Userlytics tells you WHY.