Scalable & Customized User Research

Your websites, applications, mobile apps, prototypes, even competitor assets; optimize your customer journey, the user interface, and your users' experience.

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Our Clients

Some of the thousands of companies that have optimized their user experience by partnering with Userlytics:

Some of our state of the Art Capabilities

Advanced Video Capture & Editing

Take advantage of Picture in Picture Recordings, Automated Transcriptions, Hyperlinked Annotations and even Highlight Reels for both unmoderated and moderated UX testing.

Quantitative & Qualitative Metrics

Leverage advanced quantitative metrics such as Time on Task and Success/Failure Questions, SUS and NPS, SEQ and Rating Questions. We have many other types of survey data.

Tree Testing & Card Sorting

Optimize the Information Architecture (IA) of Web sites, mobile/desktop apps, and prototypes by exploring the thought processes of participants as they categorize and search for items.

Live Conversations

Easily launch a moderated UX test or In-Depth Interview (IDI) by scheduling a Live Conversation with participants from our massive global panel, or with your own participants.

Easy Onboarding

Moderated sessions do not require participants to download any special application, plug-in or extension, so you can easily target B2B Personas within corporate firewalls!

PII Protection

Leverage the capability to block screen recording during sensitive moments in the user experience test journey. EU-US Privacy Shield Certified and fully GDPR compliant.

The value of testing in the Design Process

Analytics tells you What. Userlytics tells you Why.

UX Services

The Userlytics Testing Suite is a state of the art platform that allows you to run any combination of moderated or unmoderated user experience studies, usability tests, or card sorting and tree testing information architecture optimization projects, using a multiplicity of features for the customized User Research study that best fits your needs.

Leverage a Global Participant Panel of almost 600,000 so as to test your web, app or prototype with real people. Or provide your own participants, or those of a 3rd party.

Take advantage of our UX Reports by Senior User Experience Consultants, with detailed recommendations. And you will always benefit from our "Best in Class" Customer Service to help you resolve any challenge!

How It Works

1

Filter your User Persona

You can use our global panel, and leverage our unique demographic filters as well as set up a custom screener, or bring your own participants.

2

Create your Test

Define the tasks users need to complete on your site, app or prototype. Use advanced UT metrics such as Time on Task, Success/Failure, SUS, or SEQ.

3

Get Real Feedback

In just minutes, you will receive qualitative and quantitative data and insights. Use instant time stamped and searchable AI-based transcription service.

4

Share the Results

Easily share individual clips, or highlight reel compilations, or entire projects to any stakeholder or member of your team; you an even customize the logo and colour scheme of the shared study!

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