Omni-Channel User Experience Testing

Demonstration?

Testing for Usability Across Multiple Channels

Tell us the target respondent profile:

  • Demographic
  • Browsing behaviour/interest
  • Physical location(s)
  • Date/time of day
  • Interacting within a retail physical store environment;
  • Interacting with a mobile app or website when located at a physical retail point of sale
  • Taking pictures;
  • Scanning bar codes and/or QR codes;
  • Viewing promotional videos at the point of sale;
  • Looking for products;
  • Answering questions;
  • Purchasing a product;
  • Using a product;
  • Viewing promotional display ads at the point of sale;

And we take care of the rest!

1
Find a Mysteryshopper quickly for store testing

Late in the evening

Browsing fashion & e-commerce clothing websites.

2
Find a Mysteryshopper quickly for store testing

Next day

Near an Abercrombie & Fitch outlet.

3
Find a Mysteryshopper quickly for store testing

Quest

Go to the A&F around the corner, try out some clothing & answer a few questions

Find a Mysteryshopper quickly for store testing

UX survey

Take a Selfie with the new clothes on, watch a short video, and tell us what you think of your experience

Demonstration?