Enterprise SW UI or Desktop / Internet Application
Userlytics helps you inject user feedback into every aspect of the development cycle.
Userlytics allows you to observe real people engaging with your enterprise SW UI, desktop application, Internet application, etc.
Now you’ll be able to quickly and inexpensively understand your customer’s frustration points or just do a sanity check to see if people ‘get’ your application or flow.
Conduct user experience studies with as little as five participants to hundreds, locally or internationally, any demographic, no matter how specific or granular, anywhere in the world, in days, even hours.
Userlytics allows you to quickly set up studies to get customer feedback from participants completing certain tasks while recording themselves and everything they do using their own webcams and on-screen actions on their desktop. Userlytics does all the recruiting or you.
You’ll feel as if you were in the room while they were going through their critical tasks. Capture participant’s natural environment. Userlytics allows you to capture a participant’s entire desktop screen (as well as themselves and their environment) allowing you to see their technical setup, monitor size, screen resolution, browser, and plug-ins while they complete critical tasks.
Our easy, quick and affordable solution allows you to get feedback throughout the design & execution process and with each iteration. No worries if you are not an experienced research expert. We’ll help you every step of the way
An online usability study is one of the most effective ways to:
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Prioritize what improvements to make to the creative asset or media channel
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Run multiple usability studies to gauge the impact of upcoming design and usability changes to the application
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Compare different designs or versions
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Understand user preferences for various design alternatives
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Understand why your customers do what they do
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Create a high baseline on which to conduct A/B and Multivariate testing
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Share video results of your customers with your key stakeholders –very compelling
The average UI has some 40 flaws. Correcting the easiest 20 of these yields an average improvement in usability of 50%. The big win, however, occurs when usability is factored in from the beginning. This can yield efficiency improvements of over 700%.*
55% of communication is through facial expressions. If you’re just using online surveys, clickmaps, or A/B testing then you’re missing key customer insights that could save you thousands.**
Userlytics allows you to easily and rapidly see how customers or users interact with your user interface or prototype, what problems they encounter, and what they don't understand, to ensure they can easily do what you want them to do.
Get Video in Video (ViV) results capturing your customer’s facial expressions and comments as they speak their thoughts out loud, while simultaneously capturing their desktop screen actions. Then ask them what they remember, and other related quantitative data. You’ll feel as if you were in the room while they were going through critical tasks. We use their own webcams and computers to capture the entire experience, so you can quickly see and hear what your customer thinks and does, and any differences between the two.
* Source: Landauer
** Source: Professor Albert Mehrabian Study
- “Affordable access to representative users”
- “Less Bias introduced by testing environment”
- “Easier connection between findings and recommendations”
© Userlytics Corporation 2012 - Patents Pending